Quality Improvement & Inspection Lead

Delphi Care Solutions Ltd.; Stevenage; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Mileage expenses paid

Flexible and hybrid working

Job summary

Delphi Care Solutions Ltd. is seeking a Quality Improvement & Inspection Lead to drive standards across UK care providers from Stevenage. You’ll conduct mock inspections, support improvement programmes and advise leadership on governance and compliance.

You’ll work with senior teams to translate inspection findings into practical action plans, deliver training, and shape a growing national service with hybrid working options.

Qualifications

• Previous experience as a CQC Inspector or equivalent quality-focused role
• Strong knowledge of the CQC Single Assessment Framework
• Experience undertaking inspections, audits or quality reviews
• Excellent report writing and analytical skills
• The ability to influence, challenge and support senior leaders
• A track record of driving service improvement and positive outcomes
• A passion for raising standards within health and social care

Responsibilities

• Conducting a mock inspection ahead of a CQC assessment
• Supporting a provider through a quality improvement programme
• Advising senior leadership teams on governance and compliance
• Producing detailed inspection reports and action plans
• Identifying risks and recommending practical solutions
• Supporting leadership teams to embed sustainable improvements
• Delivering training, coaching and best practice guidance
• Playing a key role in service turnaround and improvement projects

Skills

CQC Inspector

SAF knowledge

Audits & inspections

Report writing

Influence senior leaders

Service improvement

Health & social care

Job description

Quality Improvement & Inspection Lead

£50,000 - £55,000

Location: Stevenage (Office Based)

You've spent years identifying what good looks like. Now help providers achieve it.

Delphi Care Solutions is expanding its specialist Quality Improvement & Inspection team and we're looking for experienced quality professionals who want to have a genuine impact on care services across the UK.

Whether you're a former CQC Inspector, an experienced Head of Quality, Governance Lead, Regional Support Manager or Quality Consultant, this role offers the opportunity to use your expertise in a more influential, varied and rewarding way.

This isn't a traditional compliance position.

You'll work directly with care providers to conduct mock inspections, identify areas for improvement, support service turnaround projects and help leadership teams raise standards before regulators arrive.

You'll be working with organisations that genuinely want support, improvement and challenge from someone who understands exactly what inspectors look for and what good care should look like in practice.

If you're passionate about improving outcomes, influencing quality at a senior level and helping services achieve their potential, we'd love to speak with you.

The Opportunity

As a Quality Improvement & Inspection Lead, you'll support providers across residential care, nursing, supported living and domiciliary care services through a variety of quality-focused projects.

No two weeks will look the same.

You could be:

• Conducting a mock inspection ahead of a CQC assessment
• Supporting a provider through a quality improvement programme
• Advising senior leadership teams on governance and compliance
• Producing detailed inspection reports and action plans
• Identifying risks and recommending practical solutions
• Supporting leadership teams to embed sustainable improvements
• Delivering training, coaching and best practice guidance
• Playing a key role in service turnaround and improvement projects

What We’re Looking For

We're keen to hear from professionals who can demonstrate:

• Previous experience as a CQC Inspector or equivalent quality-focused role
• Strong knowledge of the CQC Single Assessment Framework
• Experience undertaking inspections, audits or quality reviews
• Excellent report writing and analytical skills
• The ability to influence, challenge and support senior leaders
• A track record of driving service improvement and positive outcomes
• A passion for raising standards within health and social care

Why Join Delphi Care Solutions?

This is more than a quality role.

It's an opportunity to become part of a growing specialist division supporting providers across the UK during some of their most important moments.

You'll have the autonomy to use your expertise, the variety that comes from working across multiple organisations and the satisfaction of seeing your recommendations translate into meaningful improvements for people who use services.

What’s On Offer?

• £50,000 - £55,000 salary
• Mileage expenses paid
• Flexible and hybrid working
• National projects and consultancy assignments
• Genuine career progression opportunities
• Exposure to a wide range of care settings
• Supportive and highly experienced leadership team
• Opportunity to shape and develop a growing national service

Ready for Something Different?

If you've spent your career assessing services and identifying opportunities for improvement, this is your chance to work alongside providers and help them deliver lasting change.