Quality Improvement Coach

East Suffolk and North Essex NHS Foundation Trust; Colchester; Sur place; GBP 32 000 - 42 000; Plein temps

Résumé du poste

East Suffolk and North Essex NHS Foundation Trust is seeking an enthusiastic, well‑motivated individual to join our Quality Improvement Team. The post holder will support delivery of the Quality Improvement and Clinical Outcomes Strategy and engage with the wider continuous improvement agenda across the Trust.

You will work with teams to drive QI projects, deliver specialist QI training, and embed improvement methodologies across ESNEFT, contributing to safer, higher‑quality patient care.

Responsabilités

• Identify resistance to change and develop strategies to overcome it using QI approaches.
• Develop a Trust-wide communications framework to share learning.
• Respond promptly and professionally to QI inquiries from clinical and managerial staff.
• Promote patient-centred, learning, and just culture across ESNEFT.
• Maintain and develop effective communication channels with staff at all levels.
• Undertake clinical audits and assess information to inform decisions.
• Analyse audit data to form recommendations and outcomes.
• Collaborate with Trust teams to deliver projects and scale up improvements.

Description du poste

We are looking for an enthusiastic and well motivated person to join our Quality Improvement Team at ESNEFT.

The post holder will be responsible for supporting and delivery of the Quality Improvement and Clinical Outcomes Strategy and actively engaging with the wider continous improvement agenda for the Trust.

Work effectively with individual across the Trust to meet patients' needs through effective audit and coaching staff to deliver quality improvement projects, using QI methodologies at service level.

Delivery of QI specialist training to all levels of staff groups and embedding quality improvement methodology across ESNEFT.

Proposed interview date : 26th October 2026

• Work with teams to identify potential resistance to change and develop strategies to overcome this resistance through the support of Quality Improvement approaches and methodologies
• Develop a consistent communications framework for sharing learning Trust-wide
• Responding professionally, positively and promptly to QI enquiries from a wide range of clinical and managerial staff, both internal and external to the organisation.
• Encourage a patient centred, learning and just culture across ESNEFT
• Maintain, sustain and develop effective communication channels and collaborative working relationships with staff at all levels within the organisation.
• Undertaking clinical audits where needed, using judgement to assess the information as required.
• Analyse the data collected from clinical audits and form recommendations and outcomes.
• Work collaboratively with Trust teams to deliver projects and identify opportunities for scale up and spread of improvement

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A