Quality Improvement and Regulation Manager

NHS; Darlington; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading care provider in the UK is seeking a Quality Improvement & Regulation Manager to enhance services across care homes. The role involves conducting quality improvement reviews, writing compliance reports, and coaching management. Ideal candidates will have a background in health or social care regulation and strong analytical skills. Opportunities for professional development are offered in a supportive environment.

Benefits

Competitive salary package

Opportunities for personal and professional development

Chance to influence care standards nationally

Qualifications

• Experience in regulation, quality improvement, or inspection frameworks.
• Strong analytical and audit skills.
• Registered healthcare or social care professional.

Responsibilities

• Conduct Quality Improvement Reviews across services.
• Write reports and create action plans.
• Coach and mentor General Managers and Hospital Directors.

Skills

Strong analytical skills

Excellent written communication

Verbal communication

Ability to work independently

Education

Background in health or social care regulation

Job description

Quality Improvement and Regulation Manager

Barchester Healthcare is looking for a Quality Improvement & Regulation Manager to support their mission of delivering good and outstanding services across their care homes and hospitals. The role involves conducting quality improvement reviews, writing reports, and providing assurance to the Board and Executive Team on quality and compliance. The successful candidate will have a background in health or social care regulation, quality improvement, or inspection frameworks, with strong analytical and communication skills.

Main duties of the job

The Quality Improvement & Regulation Manager will be responsible for conducting Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities. They will write reports and create action plans to support services in meeting regulatory requirements, and provide assurance to the Board and Executive Team on quality and compliance. The role also involves coaching and mentoring General Managers and Hospital Directors, covering the Regulation Duty Desk, staying up to date with regulations and best practices, and leading key quality improvement projects.

About us

Barchester Healthcare is a leading provider of care homes and hospitals in the UK, dedicated to delivering high-quality, person-centered care. With over 200 homes and hospitals across the country, Barchester Healthcare is committed to creating a supportive and inclusive environment for their residents and staff.

Job responsibilities

Quality Improvement & Regulation Manager

Are you passionate about driving quality in health and social care? Do you have experience in regulation, quality improvement, or inspection frameworks? Barchester Healthcare is looking for a Quality Improvement & Regulation Manager to support our mission of delivering good and outstanding services across our care homes and hospitals.

What you'll do

Conduct Quality Improvement Reviews across a portfolio of services, using data and intelligence to identify risks and opportunities. Write reports and create action plans to support services in meeting regulatory requirements. Provide assurance to the Board and Executive Team on quality and compliance. Coach and mentor General Managers and Hospital Directors through support visits to help them deliver their improvement plans. Cover on rotation the Regulation Duty Desk, handling incoming regulatory correspondence and ensuring timely, effective responses. Stay up to date with regulations, standards, and best practice guidance sharing learning across the organisation. Lead and deliver key quality improvement projects, including resources, workshops, and policies.

About you Background in health or social care regulation, quality improvement, or inspection frameworks (essential). Strong analytical and audit skills able to review evidence and assess against required standards. Excellent written and verbal communication skills, with confidence in report writing and influencing. A self-starter who can work independently, manage a varied workload, and support colleagues across different regions. Full driving licence and willingness to travel weekly with some overnight stays.

Registered healthcare or social care professional. Experience working in a matrix management environment.

At Barchester, we live by our values: Respect, Integrity, Passion, Empowerment, and Responsibility. You'll be part of a supportive central team that makes a real difference to the quality of care across the organisation. In return, we offer:

A competitive salary package. Opportunities for personal and professional development. The chance to influence and improve care standards at a national level.

If you're motivated by quality improvement and want to make a meaningful impact, we'd love to hear from you.

Person Specification

Qualifications

• A background in health or social care regulation, quality improvement, or inspection frameworks is essential. Strong analytical and audit skills, excellent written and verbal communication skills, and the ability to work independently and manage a varied workload are also required. A registered healthcare or social care professional and experience in a matrix management environment are desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceSalary expectations will be discussed at interview stage.