Quality & Governance Co-ordinator

NHS; Coventry; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join University Hospitals Coventry and Warwickshire NHS Trust as a Quality & Governance Co-ordinator. This role involves providing essential administrative support within the Audiology service while ensuring compliance with quality standards. Ideal candidates will possess strong communication skills and proficiency in Microsoft applications, contributing to patient care excellence and operational efficiency.

Qualifications

• Enthusiastic team player with excellent communication skills.
• Proficient in Microsoft Office applications.
• Ability to work autonomously and adapt to changing priorities.

Responsibilities

• Provide comprehensive administrative support to the Audiology service.
• Manage schedules and ensure timely communication.
• Support clinical governance and patient safety incident management.

Skills

Communication

Attention to detail

Proficiency in Microsoft applications

Job description

Go back University Hospitals Coventry and Warwickshire NHS Trust

Quality & Governance Co-ordinator

The closing date is 15 July 2025

To provide comprehensive and confidential administrative and clerical activities to meet the needs of the Audiology service in accordance with Departmental, Trust and National standards, policies, and procedures. To effectively communicate related information and advice to enable the team to achieve operational excellence.

Please be advised sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

We are looking for a Quality and Governance Co-ordinator to join our friendly audiology team. This is a new role and offers an exciting opportunity to join a service that provides audiology care for adults and children.

We are looking for an enthusiastic team player with excellent communication skills, attention to detail, who is proficient in all Microsoft applications. This position would suit someone looking for a full and varied position, with the ability to work autonomously, and adapt to changing priorities. Understanding of NHS governance structures and processes is desirable but not essential. The post holder will have access to the relevant training.

As Audiology Quality and Governance Coordinator, the post holder will provide comprehensive support to the Audiology Quality Lead and Audiology Management Team, maintaining and developing the existing quality management system for the service and supporting UKAS accreditation. The post holder will support clinical governance and risk management processes and management of patient safety incidents and risks via the Datix system.

The post will involve effective time management, managing schedules ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed; preparation of correspondence and reports; effective management of electronic correspondence and documentation management systems.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job responsibilities

• You will need to provide a range of secretarial skills including Word-processing, PowerPoint presentations, Excel spreadsheets, electronic diary management and meeting arrangements via outlook and Teams. These skills will need to be demonstrated to the highest professional standard.
• Maintain an efficient and comprehensive administrative service, including photocopying, providing support to the department and other team members as requested.
• To prepare and submit draft agendas, action logs and minutes as well as other papers, for all Quality meetings arranged by the Audiology Quality lead including for Audiology QIPS (Quality Improvement and Patient Safety)
• To organise and attend meetings as delegated by the Audiology Quality lead including taking and transcribing minutes and to assist with actioning of decisions including any administrative duties in relation to those meetings including Audiology QIPS (Quality Improvement and Patient Safety)
• Provide specialist administrative support to UKAS accreditation visits and meetings including visit and room scheduling, coordination and communication with clinical teams and senior leadership team and monitoring of actions related to accreditation approval

For further details of the role please see the attached job description.

Person Specification

Qualifications

• see supporting documents

Experience

• see supporting documents
• see supporting documents

Knowledge

• see supporting documents
• see supporting documents

Skills

• see supporting documents

Commitment to Trust Values and Behaviours

• See supporting documents

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospital Coventry and Warwickshire

University Hospital Coventry and Warwickshire