Quality Engineer - QMS & Continuous Improvement

Workforce Staffing; Albion; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company pension

Life assurance 4x salary

Free on-site parking

Training and development opportunities

Cycle to Work scheme

Job summary

Workforce Staffing is seeking a proactive Quality Engineer in the Oldbury area to drive continual improvement across manufacturing, engineering, logistics, and technical teams. You will develop and maintain the QMS, support ISO 9001, UL and ATEX requirements, enhance Right First Time performance, and lead corrective and preventive actions.

The role requires hands-on QA support, investigation of customer concerns, and strong documentation discipline.

Qualifications

• BS EN ISO 9001 knowledge and experience.
• Minimum 3 years' experience in a Quality Engineering role or equivalent.
• Experience in manufacturing environments (engineering, assembly, fabrication, cable management, electrical, construction products).
• Experience investigating customer complaints and internal non-conformances.
• Root cause analysis and corrective action methodologies (8D, 5 Why, Fishbone).
• Ability to read engineering drawings, specs, inspection standards and requirements.
• Knowledge of inspection, testing, first-off, process control and release.
• Experience with PPAP, FAI, Control Plans, Process Flow Diagrams and FMEA.

Responsibilities

• Maintain and improve the Quality Management System (QMS) to ISO 9001, UL, ATEX and certification requirements.
• Coordinate containment, corrective and preventive actions with timely closure.
• Lead investigations into customer complaints and non-conformances using structured problem-solving.
• Provide hands-on quality engineering support to Production, Assembly, Warehouse, Technical and Engineering teams.
• Support delivery of quality objectives and continual improvement initiatives.
• Assist in first-off, in-process and final inspections, testing and product release.
• Prepare and maintain quality documentation (procedures, work instructions, control plans, inspection records, Certificates of Conformity, MTCs, PPAP/FAI).
• Conduct internal audits and support external audits; raise findings and implement corrective actions.
• Monitor quality KPIs and drive improvements; reduce defects and cost of poor quality.
• Test products against specifications and customer requirements for conformance.

Skills

ISO 9001 knowledge

Quality engineering experience

Root cause analysis

Engineering drawings

PPAP/FAI

Cross-functional teamwork

Microsoft Office

Communication skills

Independent decision making

UL/ATEX knowledge

Education

Bachelor's degree in Engineering

Job description

Workforce Staffing is seeking a proactive Quality Engineer in the Oldbury area to drive continual improvement across manufacturing, engineering, logistics, and technical teams. You will develop and maintain the QMS, support ISO 9001, UL and ATEX requirements, enhance Right First Time performance, and lead corrective and preventive actions.

The role requires hands-on QA support, investigation of customer concerns, and strong documentation discipline.