Quality Engineer

Joseph Hughes Associates; United Kingdom; On-site; GBP 37,000 - 40,000; Full time

Job summary

A leading global manufacturer is seeking an experienced Quality Engineer to join their team in the Caerphilly area. The candidate will manage quality functions, engage in NPI projects, and enhance supplier relationships. A background in the automotive industry is ideal. This role offers competitive pay of GBP37-40,000, a 4-day workweek, and excellent benefits including discretionary incentives and flexible working hours.

Benefits

Competitive salary

4 day working week

Discretionary Incentive Scheme

Group Life Assurance Scheme

Salary Sacrifice Pension Scheme

Company Sick Pay scheme

Above statutory holiday entitlement

Employee Referral Scheme

Flexible Working Hours

Qualifications

• Experience working within a Quality department at engineering level.
• Interpretation of 2D drawings including GD&T.
• Experience in a manufacturing environment.

Responsibilities

• Manage customer complaints process using 8D + 5WHY.
• Support NPI projects with emphasis on QA activities.
• Conduct internal audits for ISO 9001 compliance.

Skills

Quality processes and procedures

ISO/TS including PPAP

Lean Manufacturing tools

Computer skills

Education

Relevant quality or engineering discipline

Job description

Quality Engineer

GBP37-40,000+ very dependent on experience + excellent Benefits +Bonus

Caerphilly area

A great opportunity for an experienced Quality Engineer to join this Global Manufacturer in a newly created role due to continued Business growth

Mon-Thursday 36 hour week

Will suit an experienced Quality Engineer with several years experience and wanting personal and career development. Experience gained in the Automotive industry would be ideal. The company may consider an experienced Quality Technician who is looking for career progression for this site based role. A training and personal development plan will be available for the right candidate

You will be currently living in or near South Wales and be working in a Quality role in a Manufacturing or Engineering business.You will actively participate in the operational management of the quality function within the Company and ensure that customer expectation is understood and managed from a quality perspective.

You must have the permanent legal right to work in the UK

Manage customer complaints process and drive the closure of all issues. (Through use of 8D + 5WHY Problem Solving tools)

Establish customer review meetings to discuss issues proactively.

Generate and implement Product Quality Control Plans and inspection standards

Establish customer agreed product quality standards and aid implementation with all appropriate departments

Compile Customer key performance indicators and metrics where required

Provide team leadership for product quality improvement programs i.e operator awareness.

Maintain Customer Concern Database

Develop reaction plans for containment of identified issues i.e. quality alerts.

Internal Customer Relations

Maintain awareness of all customer requirements, issues and status for operators, team leaders and production management.

Production, education and support for continuous improvement, 8D ownership and completion.

Development awareness of purchasing & sales departments, knowledge of customer quality requirements both in NPI and current product.

Supplier Management Support

• Where necessary, support SQA in supplier product quality issues.

Business Management System

• Active participant in the management of ISO 9001
• Conduct internal audits as required to agreed schedules
• Verify the conformity of product quality to agreed standards (I.e. through product/process audits)

NPI Support

Active participant in NPI projects with an emphasis on all QA activities to include:

• APQP
• ISIR
• Problem Solving Techniques/Lessons Learnt/Quality History/PFMEA
• PPAP support and generation of quality documentation.

Continuous Improvement

• To engage in any continuous improvement initiatives as considered appropriate and necessary.
• Participate in any health and safety incentives as and when required.

Additional Duties

Undertake other reasonable duties in line with the business needs and objectives which are consistent and commensurate with the overall purpose of the position.

Building good relationships with production staff and operators to build a culture of operators proactively reporting problems, rather than waiting for quality to find them.

Assist in internal 8D investigations to ensure that actions are agreed, assigned with deadlines to drive an 8D culture.

Outcomes of Role:

Management of Customer PPM with the reduction in the specific Customer PPM figures

Effective and sustainable customer and supplier relationships

To ensure that the Quality Department is performing to the requirements of the Company s Critical Success Factors (CSF s) and its overall goals and objectives

To ensure the internal and co-operative working relationships across all departments and disciplines

Prepared to travel as required, sometimes at short notice.

Qualified within an appropriate quality or engineering discipline Previous Work Experience:

Experience of working within a Quality department operating at engineering level.

Essential Working within a manufacturing environment

Essential Interpretation on 2D drawings including GD&T

Desirable Working within an automotive environment

Specific Knowledge / Skills Competence:

Demonstrate full knowledge of required quality processes and procedures

Excellent understanding of ISO/TS including PPAP, APQP

Good understanding of Lean Manufacturing tools and techniques

Excellent computer skills and competent in developing and using a PC and associated networks and systems to acquire, manipulate and disseminate information

Competitive salary GBP37-40,000 per annum
• 4 day working week (Monday to Thursday 36 hours)
• Discretionary Incentive Scheme
• Group Life Assurance Scheme
• Salary Sacrifice Pension Scheme
• Company Sick Pay scheme
• Above statutory holiday entitlement
• Employee Referral Scheme
• Flexible Working Hours

You must have the permanent legal rigt to work in the UK

Travel to work from Cardiff, Bridgend, Blackwood, Llantrisant, Ebbw Vale, Merthyr, Caerphilly, Newport, Swansea, Abergavenny.