Quality Engineer

Cicor Group; Tees Valley; On-site; GBP 36,000 - 48,000; Full time

Job summary

Cicor Hartlepool Ltd. is seeking a Quality Engineer to support the Quality function in a PCBA manufacturing environment, ensuring compliance with customer, regulatory, and certification requirements while driving continuous improvement across the site.

You will lead root cause investigations, analyse defects, support NPI, and conduct audits with suppliers and customers. You will mentor Quality Technicians and ensure operability of QMS and quality documentation.

Qualifications

• HNC or above in a relevant Engineering Qualification OR time-served experience in previous role.
• Relevant experience in a manufacturing environment.
• ISO 9001 QMS; EN9100 and ISO 13485 desirable.
• Certified ISO 9001 Internal Auditor.
• Competent in Control Plans, DFMEA, PFMEA SCAR etc
• Experience in leading 8D problem solving activities.
• Ability to identify and lead continuous improvement activities.
• Excellent facilitator, who is not afraid to challenge in a constructive way.
• Effective communication and interpersonal skills.
• Strong analytical and problem-solving skills. A ‘completer-finisher’ mentality.
• Happy to get involved and willing to stand forward to take ownership.

Responsibilities

• Lead root cause investigations and corrective/preventive action activities for both internal and external quality issues using structured problem-solving techniques.
• Analyse production defects, customer returns, and failure trends to identify improvement opportunities.
• Support new product introduction (NPI) activities.
• Conduct and participate in internal, customer, and supplier audits.
• Develop, Implement and maintain quality documentation/ procedures including control plans, PFMEA, PPAP/FAIR and process flow documentation.
• Work closely with suppliers and internal teams to address component and material quality concerns.
• Drive continuous improvement initiatives.
• Support and monitor key quality metrics and generate reports to support operational decision-making.
• Mentor the Quality Technicians, supporting their development in their roles.
• Ensure compliance with applicable industry standards, customer requirements, and regulatory expectations.
• Support customer issue resolution and participate in customer-facing quality discussions when required.
• Lead by example in ensuring quality is built into everything we do to meet customer needs.

Skills

Quality tools proficiency

8D problem solving

Continuous improvement

Communication skills

Analytical skills

Completer-finisher mindset

Ownership & leadership

Facilitation

Education

Engineering qualification (HNC or above)

Tools

ISO 9001 QMS

EN9100

ISO 13485

Control Plans

DFMEA

PFMEA

SCAR

APQP

Job description

The Hartlepool Site, which employs 130 staff, provides technology-focused manufacturing including PCB assembly, box build, test and the integration of design-led connectivity and power solutions.

The Quality Engineer will support the Quality function within a PCBA manufacturing environment, with a strong emphasis on Industrial, Medical and Aerospace standards. The successful candidate will ensure full compliance with customer, regulatory, and certification requirements while driving continuous improvement and the quality culture across the site.

Quality Engineer

• Lead root cause investigations and corrective/preventive action activities for both internal and external quality issues using structured problem-solving techniques.
• Analyse production defects, customer returns, and failure trends to identify improvement opportunities.
• Support new product introduction (NPI) activities.
• Conduct and participate in internal, customer, and supplier audits.
• Develop, Implement and maintain quality documentation/ procedures including control plans, PFMEA, PPAP/FAIR and process flow documentation.
• Work closely with suppliers and internal teams to address component and material quality concerns.
• Drive continuous improvement initiatives.
• Support and monitor key quality metrics and generate reports to support operational decision-making.
• Mentor the Quality Technicians, supporting their development in their roles.
• Ensure compliance with applicable industry standards, customer requirements, and regulatory expectations.
• Support customer issue resolution and participate in customer-facing quality discussions when required.
• Lead by example in ensuring quality is built into everything we do to meet customer needs.

Key Requirements

• HNC or above in a relevant Engineering Qualification OR time-served experience in previous role.
• Relevant experience in a manufacturing environment.
• Previous experience with ISO 9001 Quality Management Systems (QMS); experience with EN9100 and ISO 13485 is desirable but not essential.
• Certified ISO 9001 Internal Auditor.
• Competent in standard quality core tools, i.e. Control Plans, DFMEA, PFMEA SCAR etc
• Experience in leading 8D problem solving activities.
• Ability to identify and lead continuous improvement activities.
• Excellent facilitator, who is not afraid to challenge in a constructive way.
• Effective communication and interpersonal skills.
• Strong analytical and problem-solving skills.A ‘completer-finisher’ mentality.
• Happy to get involved and willing to stand forward to take ownership.

Desirable Requirements

• Knowledge / Experience of ISO 13485 and EN 9100.
• Knowledge of IPC-A-610/620
• Lean Six Sigma experience.
• APQP and/or NPI experience
• Background in Electronics manufacture.
• SAP knowledge

Cicor Hartlepool Ltd
Stephen House
Tofts Farm Industrial Estate East
Brenda Road
Hartlepool
TS25 2BQ