Quality Engineer

Pratap Partnership Ltd; Huddersfield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading quality management firm in Huddersfield is seeking a motivated Quality Engineer to manage the complaints handling process and ensure compliance with industry regulations. The ideal candidate will have over 3 years of experience in quality management and strong knowledge of ISO standards. This full-time, permanent role includes hybrid working options.

Qualifications

• Minimum 3+ years’ experience in Quality or Complaint Handling.
• Knowledge of ISO 13485, FDA 21 CFR 820, and MDR.
• Strong experience with CAPA and root cause analysis.

Responsibilities

• Manage the full complaints process and ensure compliance.
• Lead investigations, root cause analysis, and CAPA.
• Deliver training and promote best practice across the business.

Skills

Complaint Handling

Root Cause Analysis

Continuous Improvement

ISO 13485 Knowledge

FDA Regulations

Education

Qualification in Engineering or Life Sciences

Job description

Overview

Quality Engineer
Salary: Negotiable (depending on experience)
Location: Huddersfield (with hybrid working)
Job Type: Full-time, Permanent

Due to continued expansion, we’re seeking a motivated Quality Engineer for an established and growing UK-based company. This is a fantastic opportunity to play a key role in ensuring products and services meet the highest standards while driving improvements across Quality Management Systems.

You’ll take ownership of the complaints handling process, lead technical investigations, and ensure compliance with industry regulations. Working closely with cross-functional teams, you’ll implement effective solutions, support audits, and provide technical input to enhance product and service quality.

Key responsibilities

• Manage the full complaints process and ensure compliance.
• Lead investigations, root cause analysis, and CAPA.
• Maintain accurate records and prepare quality reports.
• Support audits with audit-ready documentation.
• Deliver training and promote best practice across the business.
• Drive continuous improvement in quality systems and processes.

About you

• Minimum 3+ years’ experience in Quality or Complaint Handling within a technical or regulated environment.
• Knowledge of ISO 13485, FDA 21 CFR 820, and MDR (or similar standards).
• Strong experience with complaint handling, CAPA, and root cause analysis.
• Qualification in Engineering, Life Sciences, or related discipline (or equivalent experience).
• Excellent communication, problem-solving, and organisational skills.