Quality Engineer

Surface Technology International; Hart; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading manufacturing company is seeking a proactive Product Quality Engineer to ensure product standards meet customer expectations. The role involves liaising with customers, leading quality initiatives, and applying industry best practices in a high-tech environment. This position offers a competitive salary and benefits including holiday, flexible working opportunities, and professional development.

Benefits

23 days holiday plus bank holidays & flex days

Free onsite parking

Flexible working opportunities

Company Pension Scheme

Health Cash Back Scheme

Professional memberships paid

Training and development opportunities

Qualifications

• Experience with PCBA is essential.
• Lean Manufacturing and Six Sigma knowledge required.
• Industry relevant certifications (e.g., IPC) desirable.

Responsibilities

• Own product quality and interact with customers.
• Lead quality improvement initiatives.
• Conduct root cause analysis and support audits.

Skills

Attention to Detail

Communication

Lean Manufacturing

Quality Improvement

Problem Solving

Education

Degree or equivalent in a relevant engineering discipline

Tools

Microsoft Office

Job description

Are you passionate about quality and continuous improvement? Do you thrive in a fast-paced, high-tech manufacturing environment? If so, we have an exciting opportunity for you!

We are currently looking for a proactive and detail-oriented Product Quality Engineer to join our dynamic Quality team. This is your chance to play a key role in ensuring our products and services meet or exceed customer expectations and industry standards.

As a Product Quality Engineer, you will be the first point of contact for customer quality related issues. You will enable production to maintain and improve quality, cost & delivery performance through online Quality support and approval of standard operating procedures, suitability of jigs and visual inspection aids. You will also understand, validate methods and support processes that meet or exceed customer requirements.

The Product Quality Engineer role will involve:

Production Processes & Quality Systems

• Owning product quality
• Interacting with and liaising with customers
• Publishing and monitoring yield performance in line with agreed KPI's
• Quality lead for contract reviews / production readiness reviews / build reviews
• Ownership of Quality Clinic and MRB process
• Conducting review and approval of RMA reports
• Facilitating the generation and issue of customer SCAR reports in a timely manner
• Conducting review of Material Repair Review (MRR) forms in liaison with Engineering
• Leading RMA activity, root cause analysis using tools such as 8D & 5-Why and customer feedback
• Supporting internal audits

Change Management

• Reviewing concessions / emails / engineering change notes ensuring compliance to procedures prior to job hold release to production.
• Approving Standard Operating Procedures, suitability of jigs and visual inspection aids
• Verifying and approving changes to process

Continuous Improvement

• Utilising Lean Manufacturing techniques and quality tools
• Leading quality improvement plans
• Performing yield analysis and identifying/leading CI projects

For this role you will need:

• Ability to confidently and competently liaise with internal and external customers
• Degree or equivalent in a relevant engineering discipline
• PCBA experience is essential
• Industry relevant certifications are desirable e.g. IPC
• Working knowledge of Six Sigma, Lean Manufacturing, Quality and Process Improvement tools and techniques, D/PFMEA, Control Plans, Statistical Process Control
• Good working knowledge of Microsoft Office packages
• ISO 9001, AS9100D working knowledge/auditing desirable
• Excellent communication skills, verbal and written
• Excellent attention to detail
• Ability to prioritise own workload and work effectively to deadlines
• Proactive and flexible approach

If you feel you have the skills and experience to become our Product Quality Engineer and you are looking for exciting opportunities ahead,please click 'apply' today, we'd love to hear from you!

We offer 23 days holiday (plus Bank Holidays & Flex Days), Free onsite parking, Early finish on a Friday, Flexible working opportunities, Company Pension Scheme, Health Cash Back Scheme, a range of discounts and excellent training and development opportunities. We also pay for professional memberships on a case-by-case basis.

A full job description is available on request.

The ability to achieve UK security clearance may be required for some roles.

All applicants should have the Right to Work in the UK, as we are unable to offer sponsorship for this role.