Quality Designer II

Electronic Arts; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

Electronic Arts, based in Manchester, seeks a Quality Designer II to lead on feature and live-service quality strategy within the QV team. You will drive test automation, develop analytics-driven quality practices, and partner with Hyderabad for scalable tooling and AI-enabled workflows.

You will perform extensive hands-on testing, design advanced test suites, and build insightful reports from multiple data sources to inform stakeholders and enhance gameplay quality.

Qualifications

• Strong analytical, collaborative, and communication skills to engage effectively with development teams in a fast paced Live environment.
• Experience using data to engineer informed testing solutions and prioritize daily workflows in collaboration with leadership.
• Ability to build strategic cross-functional relationships and develop test plans that incorporate alternative validation methods (data, telemetry, and automation).
• Active contribution to the Quality Designer community goals by owning initiatives, delivering outputs, and proactively engaging peers for feedback.
• A champion of collaboration who consults with the right subject matter experts to achieve broader craft goals.

Responsibilities

• Re-establish senior onsite Quality Verification leadership in Manchester by owning feature and live-service quality strategy, embedding risk-based quality input earlier in planning, production, feature development, and release-readiness decisions, and strengthening product-health visibility through reporting and analytics.
• Reinforce the Manchester-Hyderabad operating model by improving context sharing, aligning expectations and standards, partnering with Hyderabad Engineering on automation, AI-enabled workflows and scalable tooling, and mentoring contributors across both locations to build a more analytics-driven quality culture.
• Be involved in an extensive hands-on testing routine to ensure full knowledge of the title under test at all times and be prepared to extend immediate testing requirements to the local development team.
• Designing and executing advanced manual and automated test suites that provide extensive coverage across your areas of responsibility.
• Interpreting product-level data and adapting existing metrics or KPIs to continuously raise quality requirements.
• Building advanced, accurate reports leveraging multiple data sources to deliver targeted insights to project stakeholders.
• Taking a data-driven approach to test prioritization, basing decisions on live patterns, telemetry, and unique product factors.

Skills

Analytical skills

Collaboration

Communication

Data-driven testing

QA planning

Tools

Jira

QA planning tools

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Our Quality Verification and Standards (QVS) team is an important part of our development process, delivering relevant insights that support our game teams to improve software performance and enhance gameplay. Their dedicated efforts ensure that we deliver modern entertainment experiences that captivate and inspire players and fans globally.

Reporting to the Development Director II, as a Quality Designer II, you will be part of the Quality Verification (QV) team that helps deliver and protect the revenue for Golf Clash. You will act as a feature owner and subject matter expert for key team deliverables, enhancing the gameplay experience by integrating new technologies and driving test automation as well as process improvements within the QV operations.

Responsibilities:

• Re-establish senior onsite Quality Verification leadership in Manchester by owning feature and live-service quality strategy, embedding risk-based quality input earlier in planning, production, feature development, and release-readiness decisions, and strengthening product-health visibility through reporting and analytics.
• Reinforce the Manchester-Hyderabad operating model by improving context sharing, aligning expectations and standards, partnering with Hyderabad Engineering on automation, AI-enabled workflows and scalable tooling, and mentoring contributors across both locations to build a more analytics-driven quality culture.
• Be involved in an extensive hands-on testing routine to ensure full knowledge of the title under test at all times and be prepared to extend immediate testing requirements to the local development team.
• Designing and executing advanced manual and automated test suites that provide extensive coverage across your areas of responsibility.
• Interpreting product-level data and adapting existing metrics or KPIs to continuously raise quality requirements.
• Building advanced, accurate reports leveraging multiple data sources to deliver targeted insights to project stakeholders.
• Taking a data-driven approach to test prioritization, basing decisions on live patterns, telemetry, and unique product factors.

Qualifications:

• Strong analytical, collaborative, and communication skills to engage effectively with development teams in a fast paced, Live environment.
• Experience using data to engineer informed testing solutions and prioritize daily workflows in collaboration with leadership.
• Ability to build strategic cross-functional relationships and develop test plans that incorporate alternative validation methods (data, telemetry, and automation).
• Active contribution to the Quality Designer (QD) community goals by owning initiatives, delivering outputs, and proactively engaging peers for feedback.
• A champion of collaboration who consults with the right subject matter experts to achieve broader craft goals.
• Tools & Hardware: Hands-on experience with defect tracking software (preferably Jira), QA planning tools, and Mobile platforms.
• Testing & Documentation: Skilled in writing comprehensive test plans and cases using black, grey, and white box testing practices.
• Domain Expertise: Exposure to Mobile games and associated development ideologies.
• Communication: Excellent written and verbal English skills to clearly report testing progress and status to team members and management.

Desired Qualifications:

• Collaboration & Remote Work: Proven experience using tools like Confluence, Slack, or Miro to collaborate effectively with off-site teams.
• AI Testing: Passion for innovative testing through automation, data-driven methods, AI tools, and prompt writing for game QA.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.