Quality Coordinator

SRG; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global pharmaceutical company is seeking a Quality Coordinator in Barnard Castle for a 6-month contract. The role involves managing and investigating complaints within the pharmaceutical industry. Candidates should have 1-2 years of relevant experience and familiarity with Veeva is desirable. This position offers a competitive hourly wage of £20.00.

Qualifications

• 1-2 years of experience in a complaints role.
• Pharmaceutical experience is a must.
• Experience working on Veeva is desirable.

Responsibilities

• Ensure all complaints are recorded and investigated promptly.
• Direct complaints to support groups for investigation.
• Participate in internal audits and manage follow-ups.

Skills

Complaint management

Investigation skills

Regulatory compliance

Experience with Veeva

Job description

Job Title: Quality Coordinator - Global Pharmaceutical Company
Contract: 6 months
Location: Barnard Castle
Salary: 20.00 per hour

Job Responsibilities:

• Ensure that all complaints are recorded at the time they are received, that pertinent information (including samples) is gathered and investigated, and that reports are issued through established channels in a timely manner.
• Directing product complaints to product stream / support group complaint co-coordinators for investigation.
• Reporting outstanding complaints to product stream / function.
• Identify any associated adverse event (AE) / device incident (DI), and trigger investigation and reporting of these in accordance with Regulatory requirements and timelines.
• Involvement in Gembas (low level audits) in relation to complaint issues.
• Participate in internal audits of relevant production and support areas and manages action follow ups.

Requirements:

• 1-2 year experience within the industry on a complaints role
• Pharmaceutical experience is a must have
• Experience working on veeva is desirable

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.