Quality Coordinator

Morepeople 01780; Corby; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Coordinator to enhance their Quality Management System and support product quality across operations. The ideal candidate will have at least 3 years of experience in Quality Assurance within the FMCG sector, including expertise in HACCP and internal auditing. You'll play a crucial role in managing customer complaints, maintaining documentation, and collaborating with suppliers, all within a business that values sustainability and innovation.

Qualifications

• Minimum 3 years' QA/Technical experience in FMCG.
• Experience with retailer specification systems.

Responsibilities

• Log and investigate customer complaints.
• Manage calibration schedules for technical equipment.
• Maintain documentation for the Quality Management System.
• Support routine QA checks.
• Ensure supplier documentation is up to date.

Skills

Quality Assurance

Root Cause Analysis

Calibration Management

Supplier Assurance

Education

HACCP Level 3

Internal Auditor

Job description

Following a period of rapid growth and with some of the UK's most exciting clients on board, our client is seeking a passionate and organised Technical Coordinator to join their growing team.

What's the Opportunity?
Reporting to the Head of Technical, you'll play a crucial role in maintaining and improving the Quality Management System, driving product quality, ensuring compliance, and supporting continuous improvement across their operations.

What Will You Be Doing?
Customer Complaints & Non-Conformance - Log, investigate, and trend issues, identifying root causes and driving corrective action.
Calibration Scheduling - Manage and maintain technical equipment calibration schedules.
Quality Management System (QMS) - Keep documentation controlled, updated, and audit-ready.
QA Coverage - Step in for routine QA checks to support production when needed.
Consumables Management - Maintain stock levels and order supplies for the technical team.
Supplier Assurance - Keep supplier documentation up to date and chase certificates.
Deputise for Head of Technical - Provide leadership cover where required.
Specification Management - Help keep Daily Dose and customer specs accurate and current.
HACCP Participation - Support our food safety systems as an active member of the HACCP team.
Operational Support - Work with Operations on investigations, training, and continuous improvement.
What Are We Looking For?
Minimum 3 years' QA/Technical experience in FMCG (preferably chilled food/drink)
HACCP Level 3
Internal Auditor trained
Experience with retailer specification systems
Why Join the business?
You'll be part of a business that values sustainability, innovation, and people. For more information please contact Luan at MorePeople on 01780 480530