Quality Coordinator

www.findapprenticeship.service.gov.uk - Jobboard; Barnard Castle; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmaceutical firm seeks a Quality Coordinator for a 6-month contract in Barnard Castle. The role involves managing product complaints, ensuring compliance with regulatory standards, and conducting internal audits. Candidates must have 1-2 years of experience in a complaints role and strong knowledge of the pharmaceutical industry. Experience with Veeva is desirable and the position offers £20 per hour.

Qualifications

• 1-2 years of experience in a complaints role within the pharmaceutical industry.
• Experience working with Veeva is a plus.

Responsibilities

• Ensure the timely recording and investigation of complaints.
• Direct product complaints for investigation.
• Report outstanding complaints to functional areas.
• Identify and report adverse events as per regulations.
• Participate in internal audits related to complaints.

Skills

Complaints handling skills

Pharmaceutical knowledge

Experience with Veeva

Job description

Job Title: Quality Coordinator - Global Pharmaceutical Company
Contract: 6 months
Location: Barnard Castle
Salary: £20.00 per hour

Job Responsibilities:

• Ensure that all complaints are recorded at the time they are received, that pertinent information (including samples) is gathered and investigated, and that reports are issued through established channels in a timely manner.
• Directing product complaints to product stream / support group complaint co-coordinators for investigation.
• Reporting outstanding complaints to product stream / function.
• Identify any associated adverse event (AE) / device incident (DI), and trigger investigation and reporting of these in accordance with Regulatory requirements and timelines.
• Involvement in Gembas (low level audits) in relation to complaint issues.
• Participate in internal audits of relevant production and support areas and manages action follow ups.

Requirements:

• 1-2 year experience within the industry on a complaints role
• Pharmaceutical experience is a must have
• Experience working on veeva is desirable

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.