Quality Control Technologist - UK & EU Upholstery

Swoon Editions; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading online furniture brand is seeking a Junior Quality Control Technologist to ensure product quality meets standards before dispatch. The role involves inspections, logging defects, and maintaining compliance documentation. Join a passionate team focused on design and customer experience.

Benefits

Competitive salary

Share options programme

Wellbeing allowance

Pension scheme

Opt-in private medical cover

Birthday as an additional day off

Day off for volunteer/community work

Free furniture on each anniversary of employment

Increasing holiday allowance with tenure

Friends & family discount

Qualifications

• Understanding of quality standards and inspection protocols.
• Strong documentation and reporting skills.

Responsibilities

• Ensure all upholstered products meet internal quality standards before dispatch.
• Log all QC inspections on the designated platform.
• Conduct spot check QC visits at UK and EU manufacturers.

Skills

Organized

Proactive

Reliable

Quality-driven

Attention to detail

Effective communication

Education

Experience in manufacturing or furniture production

Job description

Why join us?

Swoon was founded in 2012 with a mission to create distinctive designs that owners will want to keep forever, and a lofty goal to spark home obsession everywhere.

We’re an online-only furniture brand that’s making a digital experience better than a store. We design original pieces in-house, and our innovative NPD process discovers the next trend, fast.

Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started...

Upbeat, ambitious, and collaborative – that’s us. We’re a lean team of 25, so if you relish responsibility and like to impact an outcome, we’re the place for you. We’ve made flexible working a permanent feature. Currently, the team works from home, but we are open to future arrangements. We hold regular workshops in London, and if the team wants to gather in a co-working space, that’s fine too.

What we’re looking for

We design and make products all over the world and must deliver them to customers perfectly and on time. Ensuring this is challenging, and we are constantly seeking to improve the customer experience by ensuring every part of the supply chain works efficiently.

We are seeking a highly organized and detail-oriented Junior Quality Control Technologist to ensure that every product leaving the manufacturers meets our quality standards.

Key Responsibilities:

• Ensure all upholstered products meet internal quality standards before dispatch
• Log all QC inspections on the designated platform
• Conduct spot check QC visits at UK and EU manufacturers
• Report manufacturing defects to manufacturers
• Submit and follow up on claims for manufacturing defects
• Maintain all required compliance documentation

Personal Attributes:

• Organized, proactive, and reliable
• Works well independently and in teams
• Quality-driven with a strong work ethic
• Passionate about design and furniture
• Flexible and adaptable

• Understanding of quality standards and inspection protocols
• Experience in manufacturing or furniture production
• Strong documentation and reporting skills
• Attention to detail and analytical thinking
• Effective communication and team collaboration

• Competitive salary
• Share options programme
• Wellbeing allowance
• Pension scheme
• Opt-in private medical cover
• Your birthday as an additional day off
• A day off for volunteer/community work
• Free furniture on each anniversary of employment
• Increasing holiday allowance with tenure
• Friends & family discount

Interested in joining us? Send your application, and we will get in touch very soon!