Quality Control Laboratory Technician

Job Description

Job Title: Technical Lead

Location: Kettering, UK

Salary: up to £38,000.00 per annum

Hours: 37.5 hrs per week

Industry: Testing

We are seeking a Technical Lead to lead and supervise a team of technologists and technicians in the Footwear Testing team ensuring compliance with quality standards, enhancing the client’s brand and reputation.

About The Role:

As a Technical Lead, your key responsibilities will include:

1. Daily supervision of Technicians
2. Team performance management (appraisals, disciplinary and grievance matters)
3. Managing workflow through the department with emphasis on customer focus and customer awareness
4. Working with Technicians to establish deadlines and allocate jobs fairly
5. Ensure effective implementation of quality systems (working with Quality Manager and Health and Safety Advisor)
6. Create and implement staff training plans
7. Development of continuous improvement initiatives with both systems of work and individuals
8. Establish and monitor department’s KPIs
9. Discussing results and new work with customers
10. Routine drafting/sending reports and responding to customer emails
11. Meeting customers and presenting seminars
12. Contributing to the writing of technical articles for internal and external publication
13. Overseas travel when required

About You:

1. Educated to A Level in Maths or Science
2. Familiar with physical testing techniques
3. Demonstrated organisation and planning skills
4. Supervisory experience
5. Customer facing experience
6. Confident presenter
7. Excellent time management and scheduling skills
8. Good computer skills (Word, Excel, PowerPoint)
9. Ability to work on own and as part of a team
10. Highly motivated
11. Problem solving and logical thinking
12. Willingness to travel
13. Completion of SAFT course or working towards completion
14. Degree in Maths or Science
15. Experience within a commercial environment
16. Full, clean driving licence

Benefits Include:

Staff benefits include 25 – 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.