Quality Control Associate (Crawley)

TN United Kingdom; Crawley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Quality Control Associate to join their dynamic team in Crawley. This role involves ensuring the quality of fashion items, validating product data, and facilitating smooth transactions. With a strong emphasis on sustainability and community, this position offers the chance to make a meaningful impact in the fashion industry. You will be part of a diverse global team, working in a fast-paced environment where your attention to detail and organizational skills will shine. If you are passionate about fashion and eager to contribute to a sustainable future, this opportunity is perfect for you.

Benefits

Competitive compensation

Learning and growth investment

Volunteer days for social projects

Diverse global team environment

Qualifications

• Strong experience with fashion items quality control and inspection.
• Attention to detail and a methodical approach to tasks.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure quality control of products and validate data sheets.
• Manage inventory and act as a liaison between services.
• Seal items after checks and report any issues.

Skills

Quality Control

Attention to Detail

Customer Service

Organizational Skills

Communication Skills

Education

Experience in Fashion Industry

Job description

Social network you want to login/join with:

Quality Control Associate (Crawley), Crawley

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

6a7701790a59

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 650 employees representing more than 50 nationalities. Our values are community, activism, transparency, dedication and greatness. We are proud to be a BCorp.

Vestiaire Collective is looking for a Quality controler (H/F/D)

About the role

Reporting to the QC Team Leader, the Quality Controller ensures the quality control of all received products into our workshop to guarantee the compliance of sales announcements and make reliable transactions, in accordance with our company standards.

What you’ll be doing

• Be in charge of a product rack and process accordingly to the FIFO & area rules.
• Scan product ID and read the data sheet.
• Ensure all necessary controls in accordance with VC specifications (product value, size, status, etc.) and validate the product data sheet compliancy.
• Ensure the product restoration if needed to facilitate the transaction (cleaning, stitching, etc.).
• Make all the necessary comments to the product data sheet to make the transaction reliable and avoid returns.
• Identify the blocking points that could hinder the transaction and make the most appropriate decision for Vestiaire Collective, the seller and the buyer.
• Act as a trusted third party between the buyer and the seller in case of anomaly.
• Seal the items after each check to certify their passage through our workshop.
• Follow the proper storage of controlled racks accordingly to the FIFO & area rules.
• Alert your line manager in case of doubt or malfunction.
• Manage the inventory of the areas he/she is responsible for.
• Be the linking pin between different VC services as required (SRM, logistics, Concierge, etc.)

Who you are

• Strong experience with fashion items (clothing, shoes and accessories) quality control, inspection, refurbishment, and/or repairs preferred
• Passionate about fashion industry, luxury brands and vintage items
• Curiosity, a methodical approach & extreme attention to detail
• A strong understanding of luxury fashion
• A passion for sharing knowledge/expertise & willingness to learn/improve processes where needed
• Ability to work closely with the customer service and answer’s client request
• Able to work in a fast-paced facility environment
• Strong organizational and multitasking skills with a positive attitude no matter what the task requires
• Excellent communication skills and able to effectively convey our brand image. A high standard of written and spoken English is essential.
• Customer centric and solution oriented
• Outstanding work ethic and ability to reach daily quota and goal

What we offer

• A meaningful job with an impact on the way people consume fashion and promote sustainability
• The opportunity to do career defining work in a fast growing French-born scale up
• The possibility to work as part of a global diverse team with more than 50 nationalities
• 2 days to help Project - reinforcing your activist journey and volunteer for an association
• Significant investment in your learning and growth
• Competitive compensation and benefits package

Vestiaire Collective is an equal opportunities employer

Next steps

If you are ready to join our fast-paced company, apply below : upload your resume in English and answer our questions ! Our team will review your application within the following 4 weeks. If your profile and experience fit our requirements, we will invite you for a first phone call.