Quality & Compliance Manager - North East Region

SeeMeHired.com; Blaby; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading care provider is seeking a Quality & Compliance Manager for the North East Region. This role involves oversight of quality standards, compliance with regulations, and leadership in improving care practices. Candidates need a strong background in health and social care compliance, exceptional communication skills, and a commitment to continuous improvement.

Benefits

Long service recognition

Annual performance review

Progression opportunities

Qualifications

• Minimum 5 years in social or health care quality/compliance.
• Proven knowledge of Care Quality Commission standards.
• At least 1 year in a managerial role.

Responsibilities

• Lead quality assurance and regulatory audits.
• Develop and maintain compliance policies and procedures.
• Conduct internal audits and investigate incidents.

Skills

Leadership

Problem Solving

Communication

Attention to Detail

Education

Experience in health and social care compliance

Job description

Quality & Compliance Manager - North East Region

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Quality & Compliance Manager - North East Region

Job OverviewKara Healthcare is a distinguished care provider offering person-centred support across our Residential and Nursing care homes. We are committed to delivering outstanding, compassionate care—ensuring regulatory excellence and safeguarding resident well-being. As ourQuality & Compliance Manager, you will uphold exceptional quality and ensure full compliance with CQC, Local Authorities and other relevant standards. You will support Home Managers, lead audits and inspections, and drive continuous improvement across our homes

Duties

- Lead quality assurance within the homes, regulatory audits, and spot checks across the homes

- Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England)

- Conduct internal audits, investigate incidents and non-compliance events, driving best practices

- Support homes to remain compliant with upto date guidance

- Remote monitoring of digital systems and driving quality across the group

- Mentor and support Home Managers to foster a culture of continuous quality improvement

- Prepare management information and monthly quality performance reports

- Liaise with regulatory bodies and support responses to inspections and improvement plans

- Coordinate staff training and compliance education on quality, safety, and safeguarding.

- Willingness to register with the CQC and step in to support absence of a manager

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Closing Date: 9th July 2025

Job Type: Full time

Salary: From £36,000.00 Yearly to £40,000.00 Yearly

About the role

Experience

Proven experience in a compliance role, preferably within the Health and Social Care Sector

Exceptional organisational skills with a keen attention to detail.

Effective communication skills, both written and verbal, with the ability to engage stakeholders at all levels.

A proactive approach to problem-solving and the ability to work independently as well as part of a team.

A respectful, courteous and compassionate nature and a willingness to undertake any aspects of care or non-care duties

A belief in always giving your personal best and striving for continuous improvement.

Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role

Proven knowledge of Care Quality Commission standards, and associated legal frameworks

Strong leadership, auditing, and risk-based problem-solving abilities.

Excellent communication for staff training, coaching, and stakeholder engagement.

Experience managing multiple sites and responding to external inspections and quality frameworks

Experience in mental health, learning disability, or dementia care environments

If you are passionate about ensuring compliance standards are met while fostering a culture of quality assurance, we invite you to apply for this exciting opportunity as our Quality and Compliance Manager. We look forward to receiving your application and thank you for consideringKara Healthcareas your potential workplace.

Location: North East - Region

Schedule:

Monday to Friday

Weekend availability

What you will need

Required criteria

• Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role
• Proven knowledge of Care Quality Commission standards, and associated legal frameworks

Apply now

Kara Healthcare is an award-winning, family-run care home group committed to delivering exceptional care. We treat our residents like family, offering personalised support in a warm, safe, and caring environment. Guided by our core value, "Care with Pride," we provide residential, dementia, nursing, and respite care services. Our dedicated team ensures dignity, choice, and independence for every resident.

Kara Healthcare is an award-winning, family-run care home group dedicated to delivering exceptional, person-centred care. Every resident is treated like family, receiving personalised support within a warm, safe, and compassionate environment. Guided by the core value of “Care with Pride,” the group provides a range of services including residential, dementia, nursing, and respite care. The team is committed to preserving dignity, offering choice, and promoting independence for every resident.

Kara Healthcare is a family-run care home group specialising in delivering high-quality, person-centred care for older adults. Founded in 2013, the company operates purpose-built care homes across Leicestershire, Northamptonshire, and Peterborough.

In February 2025, Kara Healthcare expanded significantly with the acquisition of eight additional care homes—six in the North East and one in Peterborough—demonstrating its commitment to raising standards and setting new benchmarks for care excellence across the sector.

Led by CEO Nick Somani, Kara Healthcare focuses on creating meaningful experiences that spark joy and foster a true sense of purpose for every resident. The company remains dedicated to expanding its reach and impact, ensuring more communities across the UK can benefit from its compassionate, personalised care.

Kara Healthcare’s ethos is rooted in its core principle: Care With Pride.

Internal Values

Compassion: We are driven by genuine enthusiasm to deliver compassionate care that transforms lives. Every interaction should be filled with kindness, empathy, and understanding to make residents feel truly valued and supported.

Passion: Our work is grounded in a clear commitment to meaningful living for every resident. We foster authentic connections and build a culture where every team member feels they belong.

Excellence: We hold ourselves to the highest standards in personalised care, continually improving to meet the unique needs of residents, while creating a warm, nurturing environment where staff and residents feel connected and supported.

Empowerment & Growth: We believe in empowering both residents and colleagues, promoting independence, wellbeing, and personal and professional development.

Collaboration: We work closely as a team, with our colleagues and the wider community, supporting each other to create a thriving, positive work environment.

Transforming Lives: We take pride in creating meaningful moments of joy, connection, and shared experiences that enrich the lives of our residents and make our workplace rewarding.

Long service recognition

Annual performance review

Culture of recognition

On the job learning

Progression opportunities

Long service awards

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Quality & Compliance Manager - North East Region

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