Seniority Level: ExecutivePrimary purpose and function of position:Reporting to the Brewery Manager and being part of the site management team, you will be responsible for managing the quality assurance department to meet internal and external customer and consumer requirements for service, quality and food / Feed safety at optimum cost.This job description and the job title Brewery Quality Compliance Manager is not necessarily descriptive of all duties and does not restrict flexibility. You may be required, from time to time, to carry out tasks in addition to or instead of your normal duties, either for the Company or for AB InBev, provided that they are reasonable and within your capabilities.PURPOSE:Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive.We empower you to dream big, lead change, and create a long-lasting legacy.We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.That’s Who We Are: Come and OWN IT.Principal Duties and Responsibilities:Key Tasks:Acts as the leader with regards to quality and food/ feed Safety standardsComplies to EHS, Food/Feed Integrity and GMP (including HACCP) VPO standardsManages the development of the department resources through training, formal feedback and individual performance appraisalsManages relationships with the unions where appropriateSupports Continuous Improvement and Root Cause Analysis processesAttends meetings as required by the terms of referenceEnsures reporting of pertinent KPIManages department ZBB budgetInvestigates complaints and provides proper follow-up (including root cause analysis)Assesses all legal contentious complaintsEnsures compliance to ABI Quality and Food/Feed Safety Programs and tracks action plans in respective departmentsEnsures compliance with ABI and external audit programs i.e. GMP, BRC (Incl. HACCP, housekeeping, Food Integrity)Co-ordinates phys-chem and micro analysis as per VPO requirementsEnsures that all documentation from Zone brewery support is updated continuouslyAssists in new material trials from quality standpointCo-ordinates and participates in sensory analysis of productAssist zone brewery support in complaint management of raw, auxiliary and packaging materialsAssists in audits done by zone brewery supportExecutes tasks as dictated by the role’s checklist to be validated by managerLeads daily, weekly and monthly meetings.Development of a strong cohesive teamManages the development of the department resources through training, informal feedback and individual performance appraisalsEnsures team cohesion.Ensures the management of an effective performance management processDevelops appropriate people review processes within the departmentWalks the floor – lead by example, positively challenge under-performance, reinforce good behaviorsCelebrates successes – work collaboratively to develop appropriate recognition policies for the siteActively seeks feedback and monitor progress against plansEnsures staff are motivated to achieve high standards of performance within departmentManagement of IR and CommunicationManages relationship with unions where appropriateFacilitates trade union meetings as requiredEstablishes a consistent process for managing grievances and disciplinary handlingPublishes agreed department metrics through all appropriate communication channelsActively contributes to site wide communication processesEnsures the effective management and delivery of all department and team briefingsControl of cost and budgetPrepares and manages the Quality Budget and is accountable for cost optimizationAssists with Capital projects when requiredEnsures cost optimization across all areas of the departmentContribute to implementing strategic concepts to reduce costs and increase service levelsPartner with other business functions in negotiations concerning contracts and projects related to the Quality functionShare accountability for maintenance cost performanceQuality, Food / Feed safety, Environment, Health and Safety and compliance to standardsComplies to ES, quality and HACCP standardsManages housekeeping / 5S within his areaDevelops and promote safe working practicesEnsures compliance with all company and legal obligationsEnsures continuous improvement to consumption of energy and utilities within departmentManages appropriate SLA’s to ensure quality standards and specifications are maintainedEnsure all activities are in adherence to SLA and local governanceKey Skills, Knowledge & Competencies:Excellent computer, numeracy, literacy and verbal communication skillsAbility to operate effectively as part of a team and to work on own using initiativeResults focused with a strong attention to detail and an ability to work flexibly to achieve departmental goalsStrong organisation skills with a structured and systematic approach, adhering to deadlines, able to work on own initiative and prioritise workload effectivelyEnsure effective management of challenging industrial relations issuesEnsure effective management of significant change issuesContribute excellent knowledge of manufacturing principles, tools and techniques and project management principlesEnsure successful delivery of process improvement initiativesEnsure effective management of a complex large departmentAct as a role model for the ten principles ensure that the culture within the department is aligned to the ten principlesBUILD YOUR CAREER WITH USWe recruit for mindset, ambition, and cultural fit.UNIQUE CULTUREWe are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in collaboration and candor, which results in a dynamic culture with open communication.BRANDS EVERYONE LOVESWe are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites.GROWTH OPPORTUNITIESOur people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy.