Quality & Compliance Executive

IAG Cargo; Hounslow; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

Staff travel benefits

Discounts and perks program

Onsite gym and wellbeing

Learning and development access

Job summary

IAG Cargo is seeking a proactive Compliance & Quality Assurance professional to oversee global operations compliance and drive the quality programme across IAGC network. You will support aviation security, health & safety, and standards development with robust audit practices.

Join a global logistics leader offering a hybrid working model, strong benefits, and opportunities to influence regulatory compliance across regions. Experience in regulatory frameworks is essential for success.

Qualifications

• Experience in aviation security, health & safety, and quality management.
• Knowledge of Air Operations and ISARPS regulations.
• Ability to develop and monitor audit plans and monitor progress.

Responsibilities

• Oversee global operations at IAG Cargo ensuring compliance with regulatory requirements.
• Develop and manage an audit, inspection and monitoring plan for the IAGC network.
• Carry out investigations of safety and security incidents as directed by Compliance.
• Produce clear reports on findings and recommendations from audits and inspections.
• Support the development and maintenance of global technical standards and regulatory approvals.

Skills

Regulatory framework

Operations

Data analysis and presentation

Supplier management

Job description

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to groundbreaking tech, gold bullion to avocados and everything in between. We move cargo that positively impacts society worldwide. Whatever people need, wherever they are. At IAG Cargo we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Powered by five airlines, our reach is truly global – but it’s the impact we make that defines us. At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, that is Trusted to Deliver.

About The Role

You will be providing oversight to IAGC of the performance of its global operations across the IAG operating companies in regard to both its regulatory requirements and the standards of IAGC through the development and delivery of a quality assurance programme. Supporting the business to identify and address areas of non-compliance.

What You’ll Do

• Provide support and advice to the regions in fields of aviation security, health & safety, standards and quality management.


• Develop and manage an audit, inspection and monitoring plan for the IAGC network to ensure compliance with Air Operations, ISARPS and other regulations, each operating companies policy and IAG Cargo's standards. Where shortfalls exist make appropriate recommendations and monitor completion.


• Carry out investigations of safety & security incidents as required and directed by Compliance management.


• Produce clear and concise reports on findings, observations and recommendations through the various tools of the quality programme.


• Support in the development, implementation and maintenance of the combined global technical standards across IAGC.


• Support the process of obtaining and maintaining regulatory approvals where they are required.


• Production of trend analysis, metric collection, analytics and reporting across all operations, ensuring transparency across the network.

It's All About You

What you’ll bring to IAG Cargo:

• Highly analytical & financially literate.


• Skilled and practiced negotiator.


• Able to find solutions to complex problems satisfying multiple projects on time.


• Skilled at multiple stakeholder management.


• Proactively and constructively challenges assumptions and approaches at all levels.


• Displays confidence and resilience, with energy to deliver results - deadline focused. Makes time critical decisions effectively.


• Strong contract and supplier management skills.


• First class communicator.


• Able to develop and manage relationships at senior levels.

Skills And Experience

• Regulatory framework.


• Operations.


• Data analysis and presentation.


• Supplier management.

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.


• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.


• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.


• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses


• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders


• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Diversity and Inclusion

Our recruitment procedures positively support our diversity and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.