Quality compliance/Care Coordinator

ICare Group; St Helens; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in healthcare is seeking a Quality Compliance/Care Coordinator to ensure high standards of care and compliance. In this role, you will monitor quality assurance standards, conduct audits, and collaborate with various teams to enhance service delivery. With a focus on career growth, this position offers a supportive environment with numerous benefits, including training and development opportunities. If you are passionate about quality care and have the skills to lead and innovate, this is the perfect opportunity for you.

Benefits

Refer a Friend Scheme

Carer Awards

Blue Light Card Discounts

Employee Assistance Programme

Mileage and Tolls Coverage

Free Uniform and Equipment

Wellbeing Support

Paid Training & Development

Sustainability Initiatives

Weekly/Fortnightly Pay

Qualifications

• NVQ/QCF Level 3 in Health and Social Care or equivalent is required.
• Experience in domiciliary care and quality assurance is essential.

Responsibilities

• Monitor and develop quality assurance standards, ensuring compliance.
• Conduct regular monitoring visits and collaborate with safeguarding teams.

Skills

Leadership Skills

Communication Skills

Organisational Abilities

Quality Assurance

Domiciliary Care Experience

Education

NVQ/QCF Level 3 in Health and Social Care

Job description

Join to apply for the Quality compliance/Care Coordinator role at ICare Group.

This position offers a range of benefits and opportunities for career growth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Position Details

Role: Quality compliance/Care Coordinator (Domiciliary Care)
Shifts: Monday to Friday, 37.5 hours/week, with on-call and weekend work as needed

Why Work with ICare Group?

• Refer a Friend Scheme: Earn £125 for you and your referral (terms apply)
• Carer Awards: Quarterly and annual recognition
• Blue Light Card: Discounts at retail outlets; reimbursement available
• Employee Assistance Programme: Support for you and your family
• Mileage and Tolls: Travel allowances and coverage of toll/bridge/tunnel costs
• Uniform and Equipment: Provided free of charge
• Wellbeing Support: Access to dedicated team
• Training & Development: Paid induction, on-the-job shadowing, and career advancement opportunities
• Sustainability Initiatives: Leading environmentally responsible healthcare efforts with a goal of Net Zero by 2030
• Pay & Pension: Weekly/fortnightly pay and stakeholder pension

Key Responsibilities

• Monitor and develop quality assurance standards, ensuring compliance with local and national regulations
• Embed equalities practice into service delivery and operational procedures
• Develop and implement quality monitoring tools with stakeholders
• Conduct regular monitoring visits and reviews
• Participate in audits and appraisals
• Collaborate with safeguarding teams and CQC colleagues
• Manage and coordinate home care services
• Maintain records, produce reports, and handle complaints
• Create staffing rotas and ensure operational compliance
• Support out-of-office duties, including emergency care and on-call responsibilities

Candidate Requirements

• NVQ/QCF Level 3 in Health and Social Care or equivalent
• Experience in domiciliary care and quality assurance
• Leadership and communication skills
• Strong organisational abilities and flexibility
• Willingness to undergo background checks and hold a valid driver’s license with insurance