Quality Business Partner

Sodexo; Manchester, Salford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global service provider is seeking a Quality Business Partner in Manchester. The role involves ensuring quality governance, driving improvement processes, and collaborating with senior management on quality strategies. Candidates should have a degree in a related field, relevant qualifications, and experience in quality management. The position offers a competitive salary along with various benefits that promote employee well-being.

Benefits

Competitive salary

Sodexo retirement plan

Discounts to over 1,900 brands

Gym discount

24/7 employee assistance programme

Qualifications

• Proven experience in quality and audit programme management within complex organisations.
• Strong knowledge in food hygiene and health and safety legislation in the UK and Ireland.
• Full UK and Ireland driving license required.

Responsibilities

• Align business continuity efforts with overall business strategy.
• Partner with senior leaders on quality strategies.
• Lead the regional audit and assurance programme.

Skills

Quality Management

Audit Programme Management

Understanding of ISO Standards

Attention to Detail

Mobility for Travel

Education

Degree level qualification in related field

Quality Management, Lead Audit or Technical Management Qualification

Job description

At Sodexo, we're committed to excellence in everything we do. We're seeking a Quality Business Partner to play a key role in ensuring our quality governance, assurance, and improvement processes are not only effective but also aligned with our strategic objectives.

This is a leadership role with impact, where you'll collaborate with senior management to embed a culture of quality, influence operational decisions, and drive a continuous improvement mindset. Your work will ensure quality standards go beyond compliance, directly contributing to performance, operational effectiveness, and customer satisfaction.

Main Assignments

• Work with senior management to align business continuity efforts with the overall business strategy
• Partner with senior leaders to align quality strategies with business goals.
• Enhance and maintain Sodexo's HSEQ IMS, ensuring it supports compliance with ISO and regulatory standards.
• Lead the regional audit and assurance programme, delivering actionable insights to mitigate risks and improve performance.
• Oversee and maintain ISO certifications and business-critical accreditations.
• Champion quality as a core business function through awareness campaigns, training, and communications.
• Collaborate with stakeholders to ensure robust change management, version control, and governance of documentation and processes.
• Analyse assurance activity outcomes and communicate key findings to drive improvements.
• Build and maintain strong relationships with external partners, auditors, and certification bodies.

Ideal Candidate

• Qualified to degree level in related field
• Hold a Quality Management, Lead Audit or Technical Management Qualification.
• Member of relevant professional bodies, for example Chartered Quality Institute (CQI), Chartered Institute of Environmental Health (CIEH), Institution of Occupational Safety and Health (IOSH), etc
• Proven experience in quality and audit programme management within complex organisations
• Understanding of ISO 9001, ISO 14001 and ISO 45001 and their application
• Strong knowledge and practiced application of food hygiene and health and safety legislation in UK, Scotland, Wales and Ireland. with the ability to interpret and apply that knowledge to Sodexo's business activities.
• Attention to detail to ensure all aspects of IMS is thoroughly considered and documented
• Full UK and Ireland driving Licence; Fully mobile to travel across the UK and Ireland Region

Package Description

Competitive salary

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

We offer 20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we're on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.