Quality Auditor

SeeAbility; Leatherhead; Remote; GBP 40,000; Full time

Job summary

Join a leading charity as a Quality Auditor, where you'll ensure that the support provided meets high standards. This home-based role requires frequent travel and offers a competitive salary and an extensive benefits package, including 33 days of holiday and development opportunities.

Benefits

33 days holiday (incl. bank holidays)

Discounts and cashback opportunities

Life assurance of 2x annual salary

Leadership development academy

£500 monthly bonus scheme

Qualifications

• Full UK driver's license with access to a vehicle.
• Experience in compliance and quality in health and social care.
• Excellent writing skills for producing audit reports.

Responsibilities

• Conducting internal audits for compliance.
• Reviewing processes for quality assurance.
• Supporting managers with CQC registrations.

Skills

Compliance auditing

Quality assessment

Interpersonal skills

Report writing

Administration

Tools

Microsoft Office

Job description

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Role Description

Join OurTeam as a Quality Auditor

Location:

Home-based with frequent travelling required in the South-east and South-west and sometimes as far as Oxfordshire

Salary:

£40,000 per annum + Benefits

33 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service).

Discounts and cashback at hundreds of shops, restaurants, and activities, plus eligibility for Blue Light Card discounts.

Life assuranceof 2x annual salary

Leadership development academyand talent programme for the next steps in your career.

Hours:

Full Time (37.5 hours), Permanent

Sector:

Charity, Health & Social Care, Learning Disabilities & Autism

Essential: Full UK drivers License with access to own vehicle

Scope of the Job

This is a fulltime permanent position as Quality Auditor of the support SeeAbility provides to people living in their own homes and in SeeAbility's registered care homes. Your primary focus is on assessing whether that support is of the standard we expect and in line with best practice and all relevant regulations.

The role:

A Lead Quality Auditor isresponsible for conducting internal audits to ensure that an organization is complying with established regulations and standards. They are responsible for planning and conducting audits, analysing data, and preparing reports that provide evidence of conformance or non-conformance.

Your role will involve:

compliance and quality auditing the services we provide to people living either in our registered care homes or in their own homes (very often shared with others);

auditing by a combination of desktop assessment and home visits;

reviewing and developing the processes by which we audit and review;

supporting managers and their teams to improve;

supporting managers and the organisation with CQC registrations;

investigating concerns that arise, often with a safeguarding element;

contributing to policy development and review;

contributing to training programme development.

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UKhaving pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike andassists people with a disability to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

What experience you will have & personal characteristics

The factual bit

This role is full-time and home-based with a requirement to travel frequently.

Your role will involve:

compliance and quality auditing and reviewing the services we provide to people living in our registered care homes and own homes (very often shared with others);

auditing and reviewing by a combination of desktop assessment and home visits;

reviewing and developing the processes by which we audit and review;

supporting managers and their teams to improve;

supporting managers and the organisation with CQC registrations;

investigating concerns that arise, often with a safeguarding element;

contributing to policy development and review; and,

contributing to training programme development.

What you bring

You will bring to the role a good understanding of what excellent person-centred support looks like and share our ambition to see it delivered to all the people we support. Ideally, you will have developed this understanding by delivering high quality support yourself in the care sector, preferably to people who have autism or a learning disability.

You will have a good awareness of the legislation we and our regulators and commissioners work to. Areas of particular relevance include:

The Care Act

Health and Social Care Act

Mental Capacity Act

relevant Health & Safety regulations.

You will be familiar with the Care Quality Commission’s assessment framework and methods of working. You will also be familiar with the CQC’s registration processes and regulated activities relevant to our work. You will be confident in offering sound advice to colleagues based on this awareness but look always to empower managers.

You will be required to produce detailed thorough audit and investigation reports and to review policies and procedures, so must have excellent writing skills.

You will have excellent all-round administrative skills and work competently and confidently with Microsoft Office programmes, including Word, Excel and Powerpoint.

You will have first-class interpersonal skills for engaging with colleagues from all areas of the organisation and at all levels. You will be as comfortable performing formal presentations as you are talking to colleagues one-to-one, both virtually and in person.

You will have a can-do flexible approach and be able to manage a busy workload under pressure of deadlines. You will have a good understanding of what to prioritise when.

Please see the Job description for extensive details.

Our Benefits

Why we work for us?

Your development and appreciation

Annualexcellence awards

Long serviceawards every 5 years and recognition

Development Discussions:Opportunity to discuss your progress and your future

Leadership development academyfor the next steps in your career

Your work-life balance

33 daysholiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)

Life events: Time off when you need it most

2 weeksOrganisational Sick Payafter 6 months service, increasing to 12 weeks over your first 3 years

Buy or sellannual leave scheme

EnhancedFamily-Friendly Pay

PaidFertility Leave

Carers Leaveavailable

Your money goes further

£500 monthly bonus schemefor two lucky colleagues

Eligible forBlue Light Carddiscounts

Discounts and cashbackat hundreds of shops, restaurants and activities

Access toTickets for Good

Pay reviewsand commitment to pay competitive rates

Employercontributorypensionscheme: Support and tools to help you make the right decisions about your future

PaidDBSand renewals

Season ticketloans

Advance Pay/Savings schemeusing Wagestream app

Your wellbeing counts

Cycle to Workscheme

Life assuranceof 2x annual salary

Free 24/7employee assistance programmefor advice and support

Freeeye test

DiscountedGymMembership

Dedicated in houseWellbeing Coachfor your team

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices,safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

A criminal background check through the Disclosure and Barring Service (where appropriate).

Documentary evidence to confirm your identity, current address, and the right to work in the UK.

Health Declaration to ensure that you are medically suitable for the role you have been offered.

References will be obtained to ensuresatisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the roleis exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with adisability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued. We particularly welcome applications from those who are neurodiverse and or have a disability.

About The Company