Quality Auditor

Helping Hands Home Care; Essex; Hybrid; GBP 28,800 - 35,200; Full time

Benefits offered by this job

Flexible working

Opportunities for professional development

Supportive quality team

Job summary

A leading home care provider is seeking an experienced Quality Auditor to ensure compliance with internal standards and regulations. In this fully remote role, you'll conduct audits, identify areas for improvement, and collaborate with teams to enhance care quality. The ideal candidate has strong knowledge of regulatory frameworks and a passion for person-centred care. Competitive salary up to £32,000 available.

Qualifications

• Ability to independently audit branches and services.
• Capable of creating actionable reports based on audits.

Responsibilities

• Plan and carry out internal audits across the organisation.
• Evaluate services against CQC and CIW standards.
• Identify trends, risks, and opportunities for improvement.

Skills

Strong knowledge of CQC and/or CIW regulatory frameworks

Proven experience in a compliance or quality role within health or social care

Skilled in auditing and writing reports

Excellent analytical skills

Highly organised and self-motivated

Passionate about person-centred care

Education

Diploma in Health & Social Care

ISO 9001 Lead Auditor qualification

Diploma in Quality Assurance or IOSH certification

Job description

Overview

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Helping Hands Home Care provided pay range

This range is provided by Helping Hands Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Helping Hands Home Care

At Helping Hands, we’ve been caring since 1989—supporting adults to remain safe and independent in the place they love most: their own home. We’re proud to be one of the UK’s largest and most respected home care providers, and we’re growing every year.

We're excited to be growing our quality team and are on the lookout for an experienced Quality Auditor. If you're someone who truly cares about service excellence, knows compliance like the back of your hand, and wants to make a real impact on care standards across the country, we'd love to hear from you. This could be just the opportunity you've been looking for.

What You'll Be Doing

As a Quality Auditor, you’ll play a key role in ensuring our services meet and exceed internal standards and regulatory requirements (CQC and CIW). You’ll independently audit branches and services, identify areas for improvement, and help embed a culture of quality across the organisation.

You’ll also collaborate with our Quality Business Partners, Branch Managers, and operational leaders to drive best practice and continuous improvement that directly benefits our customers and carers.

Key Responsibilities

• Plan and carry out internal audits across the organisation in line with our quality audit schedule
• Evaluate services against CQC and CIW standards and provide expert guidance on improvements
• Identify trends, risks, and opportunities for improvement and create clear, actionable reports
• Monitor and validate corrective actions through to completion
• Support services with preparation for regulatory and commissioner inspections
• Work with branch teams to ensure policies, procedures and quality standards are fully embedded
• Share best practices across regions to drive consistent excellence in care
• Collaborate with internal teams (e.g. L&D, HR, GDPR) to support compliance and improvement
• Maintain up-to-date knowledge of industry regulations and contribute to policy development

What We're Looking For

• Strong knowledge of CQC and/or CIW regulatory frameworks
• Proven experience in a compliance or quality role within the health or social care sector
• Skilled in auditing, writing reports, and making practical recommendations
• Excellent analytical and communication skills
• Highly organised, self-motivated, and solution-focused
• Passionate about person-centred care and service improvement
• Diploma in Health & Social Care
• ISO 9001 Lead Auditor qualification or equivalent
• Diploma in Quality Assurance or IOSH certification

Why Join Helping Hands?

• Fully remote role with flexible working
• Join a supportive, experienced quality team
• Help shape national standards and deliver real impact
• Opportunities for professional development and continuous improvement
• Be part of a respected brand with over 150 branches nationwide
• Competitive salary of up to £32,000 a year

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Hospitals and Health Care

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