Quality & Audit Specialist

Boots; Nottingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Boots as a Quality & Audit Specialist in the Superintendent Pharmacist's Office team. In this field-based role, you will leverage your quality expertise to conduct audits and ensure compliance across Boots stores. This 12-month secondment requires a passion for quality management and the ability to coach teams, driving continual improvement in healthcare services.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Experienced pharmacy technician or quality professional with a robust understanding of good governance and audit.
• Knowledge of Quality Management Systems.
• Excellent coaching skills and passion for supporting and developing others.

Responsibilities

• Conduct audits and quality assurance visits in Boots stores.
• Support the Quality Manager with auditing Boots UK stores.
• Identify any shortfall in quality and compliance standards.

Skills

Good governance

Audit

Coaching

Stakeholder management

Communication

Organisational skills

Education

Pharmacy Technician qualification or equivalent

Job description

Job Description

Contract: Fixed Term/Secondment - Up to 12 Months

Closing date: Sunday 22nd June

Recruitment Partner: Shannon Linton

We have an exciting opportunity in the Superintendent Pharmacist's Office team for a Quality & Audit Specialist.

You will contribute quality expertise to a range of existing and innovative initiatives within the Company, working alongside external partners and Boots colleagues as you conduct audits and quality assurance visits in Boots stores.

This is a field-based role with a requirement for UK-wide travel. A full UK driving licence is required. This is 12-month secondment.

About the role

Healthcare service offerings are expanding within Boots UK and across community pharmacy. Providers expect a Quality Management System and a dedicated Quality Team to be in place for opportunities such as testing & diagnostic services, research studies and clinical trials. Certain contracts stipulate a requirement for role holders with specific Quality expertise and auditing accountabilities.

The field-based Quality & Audit Specialist role is key in supporting the Quality Manager with auditing Boots UK stores that deliver relevant clinical services, trials, studies and continual improvement initiatives. The role holder works to identify any shortfall in quality and compliance standards, so that these may be addressed appropriately and with expediency, to reassure internal stakeholders and external partners of Boots UK's capability, capacity and commitment to the successful delivery of such initiatives that are future-facing, reputation-enhancing and end-user focused.

This role would suit someone with the passion, confidence and credibility to coach store teams to continually improve standards and enhance patient care.

What you'll need to have

• Experienced pharmacy technician or quality professional with a robust understanding of good governance and audit

• Knowledge of Quality Management Systems

• Knowledge of risk assessment and risk management

• Excellent coaching skills and passion for supporting and developing others

• Excellent relationship-building and stakeholder management skills

• Excellent communication skills (verbal and written), with meticulous attention to detail

• Ability to adapt and to be flexible to meet the demands of the business with pace

• Good organisational skills to be able to manage a varied and demanding workload

• Self-motivated with experience of setting and delivering to deadlines

• Intermediate computer skills and the ability to adopt or contribute to the digital transformation agenda

• Demonstrable commitment to ongoing personal improvement and WBA/Boots UK core values

It would be great if you also have

• Project management experience (desirable)

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.