Quality Audit Facilitator

Caterpillar Financial Services Corporation; Shrewsbury; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Bonus up to 6%

Pension scheme - 10% matched

Share scheme 50% match

Flexible benefits: health and dental,

Job summary

Caterpillar Defense in the United Kingdom is seeking a Quality Audit Facilitator to coordinate internal and external audits, maintain audit programmes, and ensure compliance across quality management systems. The role partners with Quality, Process & Lean, Supplier Quality, EHS, and Operations to embed governance in daily work.

The ideal candidate will drive continuous improvement, manage audit findings, and report outcomes to stakeholders, ensuring audit readiness across manufacturing

Qualifications

• Experience within a quality, manufacturing, engineering, or compliance environment.
• Excellent attention to detail and strong planning.
• Ability to analyse data and identify compliance gaps.
• Good communication and stakeholder management skills.
• Experience using Microsoft Office applications.

Responsibilities

• Coordinate and maintain the site audit programme.
• Plan and support internal quality audits.
• Facilitate external, customer, and certification audits.
• Manage audit schedules, checklists, and supporting documentation.
• Track audit findings and ensure timely completion of corrective actions.
• Support the maintenance and continuous improvement of quality management systems.
• Monitor compliance against documented procedures and standards.
• Produce audit reports and communicate findings to stakeholders.
• Identify recurring trends and opportunities for process improvement.
• Support root cause investigations arising from audit findings.
• Work collaboratively across functions to improve compliance and audit readiness.
• Drive a proactive approach to quality assurance and governance.

Skills

Quality experience

Organisational skills

Attention to detail

Data analysis

Communication

Stakeholder management

MS Office

Job description

Career Area

Operations

Job Description

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Job Title: Quality Audit Facilitator

Salary: £18.05 per hour

Location: Shrewsbury

Benefits

• 25 days annual leave,

• Up to 6% Bonus

• Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%

• Contributory share scheme - Caterpillar will match 50% of the employee's contribution.

• Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

About Caterpillar Defense

Caterpillar Defense at Shrewsbury is responsible for the design, development and integration of engine and drivetrain packages to meet the needs of tracked and wheeled military products globally. The facility also provides remanufacturing services for industrial military engines, components and transmissions.

Job Summary

Are you passionate about quality, compliance, and continuous improvement?

We are looking for a Quality Audit Facilitator to join our Quality pillar and play a key role in ensuring our business remains audit-ready at all times.

This role is responsible for coordinating internal and external audit activities, supporting compliance with quality management systems, and ensuring quality documentation and records remain aligned with business and customer requirements. The successful candidate will work closely with Quality, Process & Lean, Supplier Quality, EHS, and Operations teams to embed compliance into everyday working practices.

The role is ideal for someone who enjoys organisation, problem-solving, attention to detail, and driving continuous improvement across a manufacturing environment.

Key Responsibilities

• Coordinate and maintain the site audit programme.
• Plan and support internal quality audits.
• Facilitate external, customer, and certification audits.
• Manage audit schedules, checklists, and supporting documentation.
• Track audit findings and ensure timely completion of corrective actions.
• Support the maintenance and continuous improvement of quality management systems.
• Monitor compliance against documented procedures and standards.
• Produce audit reports and communicate findings to stakeholders.
• Identify recurring trends and opportunities for process improvement.
• Support root cause investigations arising from audit findings.
• Work collaboratively across functions to improve compliance and audit readiness.
• Drive a proactive approach to quality assurance and governance.

What We're Looking For

Essential

• Experience within a quality, manufacturing, engineering, or compliance environment.
• Strong organisational and planning skills.
• Excellent attention to detail.
• Ability to analyse data and identify compliance gaps.
• Good communication and stakeholder management skills.
• Experience using Microsoft Office applications.

Desirable

• Internal Auditor qualification.
• Knowledge of ISO 9001, IATF 16949, or similar quality standards.
• Experience of conducting or supporting audits.
• Understanding of root cause analysis methodologies.
• Experience in a manufacturing or engineering environment.

Key Behaviours

• Takes ownership and accountability.
• Builds effective working relationships across teams.
• Challenges constructively when standards are not being met.
• Driven by continuous improvement.
• Maintains high ethical and professional standards.
• Demonstrates a proactive and solution-focused mindset.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For over 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

This job is subject to U.S. and U.K. rules concerning the export and protection of controlled or protected technologies or information, including, but not limited to, U.S. State Department regulations at International Traffic in Arms (ITAR), 22 C.F.R. 120 et. seq.; the Export Administration Regulation, 15 C.F.R. 730-774; and the Foreign Assets Control Regulations, 31 C.F.R. 500-598, and the United Kingdom Official Secrets Act 1989 (collectively, “Export Control and Protection of Information Laws”), and you may be subjected to additional security screening / checking.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply