Quality Assurer

Arnold Clark Group; Wolverhampton; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

33 days’ annual leave

Company car

Generous employee discounts

Private healthcare

Workplace pension

Opportunities for training and career‑

progression

Job summary

Arnold Clark Group is seeking an experienced Quality Assurer to support automotive learning programmes at GTG Wolverhampton. You will maintain QA records, conduct observations, and drive continuous improvement across assessments and qualifications.

The role requires current QA and assessor qualifications, several years in QA/teaching, and strong communication, IT and teamwork to ensure high standards and compliance with Ofsted and safeguarding requirements.

Qualifications

• Recognised IQA award (D34, V1, IQA or TAQA Level 4) and assessor award (D32, D33, TAQA or equivalent).
• Level 3 qualifications in both trade and teaching.
• At least three years’ recent internal quality assurance experience and five years’ assessment, teaching and coaching experience.
• Strong knowledge of automotive vocational programmes, apprenticeship standards, compliance, verification, auditing and reporting.
• Understanding of the Ofsted Education Inspection Framework, safeguarding, Prevent, and teaching and assessment techniques for adult and younger learners.
• Excellent communication and presentation skills, with good IT and administrative skills.
• A positive, proactive and professional team approach, with a commitment to confidentiality, equality, diversity, customer service and continuous quality improvement.

Responsibilities

• Maintain appropriate records of quality assurance, assessment, intervention, registration, and certification activities in line with internal and external requirements.
• Organise and facilitate standardisation activities to support the continuous improvement of the learning journey.
• Ensure all assessment documentation, maintained by coaches and tutors, is complete, up-to-date and legible.
• Conduct observations of coaches undertaking learning, assessment, and coaching in the workplace.
• Conduct teaching and learning observations of tutors carrying out core delivery.
• Conduct learner, mentor and employer interviews to monitor and analyse the quality of the learning and assessment process and the learner journey.
• Disseminate information and feedback resulting from intervention activities within agreed timescales.
• Completion of interim and summative sampling reports in line with organisational quality assurance policies and procedures.
• Work with appropriate colleagues to ensure quality interventions impact curriculum improvement and sequencing.
• Work with appropriate colleagues to ensure the timely achievement of qualifications.
• Analyse and utilise data relevant to the quality of teaching, learning, assessment, progress, and achievement.
• Support commercial course assurance activities.
• Follow internal policies, operating procedures and documentation relevant to quality assurance practices.
• Work with operational Managers and delivery staff to ensure identified development needs are addressed.
• Support with Training/CPD activities to ensure all practitioners have the opportunity to develop their skills.
• Participate in GTG’s employee review and professional development activities.
• Value diversity and promote equality internally and externally.

Skills

IQA award

assessor award

Level 3 teaching/trade

quality assurance experience

communication skills

data analysis

confidentiality & equality

Education

Recognised Level 3 in trade and teaching

Three years QA experience

Five years assessment/teaching/coaching

Tools

IT/administrative skills

Job description

We are looking for an experienced Quality Assurer to join our team at GTG Wolverhampton.

We offer:

• 33 days’ annual leave
• Company car
• Generous employee discounts
• Private healthcare
• Workplace pension
• Opportunities for training and progression
• …and much more

Hours

Full time: Monday – Friday 8am – 5pm

About the role

Working across our Automotive programmes, you’ll play a vital role in ensuring our learning and assessment practices meet all internal and external requirements.

Drawing upon your expertise, working closely with the quality team, you will be an integral part of the organisation’s quality cycle, ensuring processes, practices and interventions are efficient and highly effective.

Day-to-day duties

• Maintain appropriate records of quality assurance, assessment, intervention, registration, and certification activities in line with internal and external requirements.
• To organise and facilitate standardisation activities to support the continuous improvement of the learning journey.
• Ensure all assessment documentation, maintained by coaches and tutors, is complete, up-to-date and legible.
• Conduct observations of coaches undertaking learning, assessment, and coaching in the workplace.
• Conduct teaching and learning observations of tutors carrying out core delivery.
• Conduct learner, mentor and employer interviews to monitor and analyse the quality of the learning and assessment process and the learner journey.
• Disseminate information and feedback resulting from intervention activities within agreed timescales.
• Completion of interim and summative sampling reports in line with organisational quality assurance policies and procedures.
• Work with appropriate colleagues to ensure quality interventions impact curriculum improvement and sequencing.
• Work with appropriate colleagues to ensure the timely achievement of qualifications.
• Analyse and utilise data relevant to the quality of teaching, learning, assessment, progress, and achievement.
• Support commercial course assurance activities.
• Follow internal policies, operating procedures and documentation relevant to quality assurance practices.
• Work with operational Managers and delivery staff to ensure identified development needs are addressed.
• Support with Training/CPD activities to ensure all practitioners have the opportunity to develop their skills.
• Participate in GTG’s employee review and professional development activities.
• Value diversity and promote equality internally and externally.

Essential skills

• Recognised IQA award (D34, V1, IQA or TAQA Level 4) and assessor award (D32, D33, TAQA or equivalent).
• Level 3 qualifications in both trade and teaching.
• At least three years’ recent internal quality assurance experience and five years’ assessment, teaching and coaching experience.
• Strong knowledge of automotive vocational programmes, apprenticeship standards, compliance, verification, auditing and reporting.
• Understanding of the Ofsted Education Inspection Framework, safeguarding, Prevent, and teaching and assessment techniques for adult and younger learners.
• Excellent communication and presentation skills, with good IT and administrative skills.
• A positive, proactive and professional team approach, with a commitment to confidentiality, equality, diversity, customer service and continuous quality improvement.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.