Quality Assurance Technician - FTC

Rich Products Corporation; Andover; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading food company is seeking a Quality Assurance Technician to ensure product safety and compliance with quality standards. The role involves conducting audits, maintaining food safety equipment, and collaborating with production teams. Ideal candidates will have a background in food hygiene and manufacturing, with opportunities for growth within the organization.

Qualifications

• Level 3 in food hygiene required.
• 2+ years in food manufacturing desirable.
• Knowledge of BRC food manufacturing and basic food law.

Responsibilities

• Ensure compliance with BRC and customer standards.
• Conduct internal audits and quality checks.
• Assist in implementing QMS processes.

Skills

Food hygiene

HACCP

QMS knowledge

Complaint handling

Internal audit training

Food manufacturing experience

Education

Degree level education

Job description

Join to apply for the Quality Assurance Technician - FTC role at Rich Products Corporation.

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. Our products include cakes, icings, pizza, appetizers, and specialty toppings used worldwide in homes, restaurants, and bakeries. We provide insights and solutions to help food industry professionals stay competitive across various sectors, including foodservice, retail, and in-store bakery. Operating in 100 locations globally with annual sales exceeding $4 billion, Rich’s is a leader in the industry. Rich’s—Infinite Possibilities. One Family.

PURPOSE STATEMENT

• Ensure manufactured products are safe, legal, and meet customer quality standards.
• Maintain and calibrate food safety monitoring equipment to comply with legal and customer standards.

Key Accountabilities/Outcomes

• Ensure compliance with British Retail Consortium (BRC) and customer-specific standards.
• Collaborate with the Production Team to establish and maintain procedures and standards.
• Complete regular quality reports.
• Conduct internal audits, including product adherence to specifications, swabs, micros, water tests, GMP audits, lockers, glass, and plastic audits.
• Promote good manufacturing practices.
• Ensure calibration of monitoring equipment according to schedule and retain calibration records.
• Assess finished products against quality attributes to ensure compliance with specifications.
• Perform QA line checks on finished products to verify labeling, date coding, legal requirements, and shelf life.
• Report and document any products or processes out of specification, managing non-conformances according to company procedures.
• Identify root causes of non-conformities or complaints and implement corrective actions.
• Support troubleshooting and problem-solving within the factory.
• Complete and retain all related paperwork following company standards.
• Assist in implementing the company's QMS processes and procedures.
• Help maintain hygienic practices and procedures in production.
• Compile product manuals and labeling information for product launches.
• Assist in quality testing of raw materials, end products, and packaging materials.
• Conduct cleaning verification and validation to support EMP.
• Support 2nd party audits of suppliers.
• Assist in training new QA team members and production operatives.
• Cover absences within the technical department to meet business needs.

Knowledge/Skills/Experience

• Level 3 in food hygiene
• Level 2/3 in HACCP
• EMP knowledge
• QMS knowledge
• BRC food manufacturing awareness
• Complaint handling skills
• Bakery process knowledge
• Internal audit training
• Basic food law and regulations knowledge
• Food manufacturing experience
• Desirable: 2+ years in food manufacturing, Degree level education, QMS experience, Internal auditing experience

Rich Products Corporation welcomes applications from people with disabilities. Accommodations are available upon request for all candidates during the selection process.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Quality Assurance
• Industries: Food and Beverage Manufacturing