Quality Assurance Technician

Barbour; South Shields; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Staff shop

Free onsite parking

Subsidised canteen

Hybrid & flexible working

4pm Friday finish

Refer a friend bonus

Rewards & Recognition

Long service rewards

Job summary

Barbour is seeking a Quality Assurance Technician at our Head Office in South Shields. You will partner across the business to ensure quality processes are followed and evolved to protect brand values and manage quality for products.

You will review approvals, work with suppliers, and collaborate with cross-functional teams across regions to improve product quality. Hybrid & flexible working is offered, with a strong focus on data, sustainability, and continuous improvement.

Qualifications

• Proven track record in Quality Assurance.
• Experience of using an ERP system.
• Global manufacturing experience.
• Analytical / statistical strength.
• Very good communication.
• Meticulous and detailed.
• Personable yet persuasive.
• PLM experience is desirable but not essential.

Responsibilities

• Review and approve all Black seal approvals using PLM to document with suppliers.
• Communicate with suppliers to ensure changes are followed for bulk.
• Resolve quality decisions and follow up on improvement plans.
• Collaborate with cross-functional teams to reduce construction and production issues.
• Support sustainability and ethical teams with tasks to improve Barbour’s footprint.
• Collate quality data across product areas and global supply base.
• Report factory evaluation auditing insights and corrective actions.
• Coordinate with goods in/stock control to ensure QC processes are followed.
• Assist warehouse quality inspections and assess any failed product.
• Work with teams on corrective action plans from factory evaluations.

Skills

Quality Assurance

Analytical skills

Communication

Attention to detail

Team collaboration

Problem solving

Tools

ERP system

PLM

Job description

We have an exciting opportunity for a Quality Assurance Technician to join our Supply Chain here at our Head Office in South Shields. As QA Technician, you will partner across the business both internally and externally to ensure quality processes are followed and evolved to protect the brand values and manage the quality processes for product.

Essential Duties and Responsibilities:

• Responsible for the timely review and approval of all Black seal approvals, using PLM system to document to the suppliers.
• Communicate with relevant suppliers to ensure any changes are followed for bulk.
• Resolve and communicate quality decisions, feedback to the supplier, agree actions required and follow up on improvement plans.
• Continually work with relevant suppliers to ensure quality systems and processes are followed, and product is improved, help to resolve any ongoing issues.
• Working with the senior, collaborate with cross-functional teams i.e. production, technical, fabrics, quality team in Asia, to proactively reduce construction and production issues with product, sending detailed reports on findings in a timely manner.
• Partnering with the senior to support the sustainability and ethical teams with allocated tasks and collaborations to improve Barbour’s environmental footprint.
• Responsible for collating the quality data across selected product areas and global supply base.
• Communicate with the quality team in Asia on relevant issues relating to quality and factory evaluation.
• Work closely with the goods in / stock control team at the warehouse to ensure process through Goods In – QC – are controlled.
• Support warehouse quality inspection issues – following AQL, assessing any failed product.
• Conduct, review and report on factory evaluation auditing, working with the relevant teams on corrective action plans.

Skills and Experience:

• Proven track record in Quality Assurance
• Experience of using an ERP system
• Global manufacturing experience
• Analytical / statistical strength
• Very good communication
• Meticulous and detailed
• Personable yet persuasive
• PLM experience is desirable but not essential
• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• Operate hybrid & flexible working
• 4pm finish on a Friday
• Refer a friend bonus scheme
• Reward & Recognition Program
• Length of Service Rewards

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date.