Quality Assurance Technician

Protein Works; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A food manufacturing company in Liverpool is seeking a Quality Assurance Technician to ensure product quality and compliance with food safety regulations. Responsibilities include quality control, conducting internal audits, and supporting customer complaint investigations. Candidates must have a HACCP certification and proven QA/QC experience. This role requires excellent interpersonal and analytical skills, as well as proficiency in Microsoft programs.

Qualifications

• Clear experience in quality assurance processes.
• Ability to influence various levels within the organization.
• Capacity to manage multiple tasks and deliver on deadlines.

Responsibilities

• Positively release products after assessments.
• Conduct quality control checks and audits.
• Support investigations for customer complaints.

Skills

Enthusiastic about improving processes

Strategic mindset

Excellent interpersonal skills

Self-motivated

Strong analytical skills

Education

Basic food safety and HACCP certification

Proven experience in QA / QC

Tools

Microsoft programs

Excel

Job description

The Role: Quality Assurance Technician

This role is based within our head office in Speke and has the following main responsibilities:-

• Positively releasing product from the production line, including organoleptic assessment of finished product and compare against gold standards
• Carry out quality control checks (e.g. CCP, label verification, weights, shift documentation) to ensure compliance.
• Carry out internal audits as per schedule (e.g. glass, GMP, traceability, QMS)
• Conduct environmental monitoring and product sampling and ensure results are reported accurately
• Supporting investigations for customer complaints and internal non-conformances
• Raise non-conformances for shift based issues and where necessary place product on hold
• Complete shift based reports to ensure information is handed over to teammates accurately
  
  

The successful candidate needs to have a good understanding of food manufacturing and hygiene regulations

You’re Naturally Like This…

• Highly enthusiastic and a lover of improving and developing new ways of working and improving existing
• Growing strategic mindset and appreciation
• Avid self-learner & teacher
• You have high standards for quality of delivery from yourself and from others
• You are positively impatient
• You are great at building positive, productive relationships with internal and external parties
• You have excellent interpersonal skills, and you are able to clearly communicate complex topics in simple terms, to a variety of audiences
• You are a highly motivated self-starter with a flexible, can-do attitude
• You are an uncommonly fast-learner
• You place a high value on delivering business impact, and creating robust processes
  
  

Non-Negotiables

• Basic food safety and HACCP certification
• Clear and proven experience in QA / QC
• Highly organised and excellent verbal and written skills
• Computer literate with the ability to work with various Microsoft programs
• Excellent relationship building skills and ability to influence at various levels
• Ability to multi-task and deliver to deadlines
• Strong analytical and problem-solving skills
• Self-motivated with the ability to prioritise, meet deadline and manage changing priorities
• Proven ability to be a flexible and work hard, both independently and in a team environment
• Willingness to work occasionally outside normal business hours, when required.
  
  

Desirables

An understanding of / experience in FMCG Food and/or Sports Nutrition

Experience of working in an E-Commerce vertically integrated business/or Food Manufacturing

Internal auditor training

Excellent excel knowledge