Quality Assurance Team Coordinator - 6 month FTC

TN United Kingdom; United Kingdom; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Team Coordinator for a 6-month FTC. This exciting role involves supporting the Nursing & Quality team to ensure high-quality care and governance. You will manage data, assist in report writing, and support clinical teams to enhance patient experiences. With a hybrid work model, you can enjoy flexibility while contributing to a vital mission. If you have strong communication skills, a team-oriented approach, and experience in office administration, this could be the perfect opportunity for you to make a meaningful impact in the field of palliative care.

Benefits

25 days annual leave plus bank holidays

Season ticket loan

Bike scheme

Computer scheme

Satellite navigation scheme

Industry-leading training programs

Employee Assistance Programme

Qualifications

• Strong relationship-building skills and a team-oriented approach.
• Excellent communication skills, both written and verbal.
• Experience in office administration and IT databases.

Responsibilities

• Collate and upload data from various sources and assist in writing reports.
• Support clinical teams with quality activities and data analysis.
• Maintain the Nursing and Quality SharePoint site and manage records.

Skills

Relationship-building skills

Communication skills

Time management

Office administration

IT databases and systems

Tools

Microsoft Office

Job description

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Quality Assurance Team Coordinator - 6 month FTC, United Kingdom

Marie Curie is the UK’s leading palliative and end-of-life care charity. We are the largest non-NHS provider of palliative and end-of-life care in the UK, and the only provider across all four nations. We specialise in UK-wide community nursing and hospice care, both inpatient and outpatient, and provide information and support on all aspects of terminal illness, dying, death, and bereavement.

Our research advances understanding of good end-of-life care, and our campaigns advocate for a world where everyone receives the best possible quality of life while living with a terminal illness. Currently, we reach only about 10% of those at the end of life, as one in four people in the UK with a terminal illness do not receive adequate care or support.

We are recruiting a Quality Assurance Team Coordinator to join our Nursing & Quality team on a 6-month FTC basis. This role can be hybrid from our London office (1-2 days a week) or remote across the UK. The ideal candidate should be able to start quickly.

Role Overview:

As a Quality Assurance Team Coordinator, you will support activities across the Nursing and Quality team, ensuring good governance and providing organizational intelligence for improvement and learning. You will assist in planning and evidencing a trained and competent workforce to ensure safe, high-quality, and clinically effective care, enhancing patient and carer experience.

Key Responsibilities:

1. Collate and upload data from various sources (benchmarking, audits, complaints, incidents, safety, and compliance data).
2. Assist in writing reports and documents to assure quality of care for internal and external stakeholders.
3. Support clinical teams with quality activities, incident record-keeping, data analysis, and information gathering.
4. Manage and disseminate relevant information and records.
5. Support workload of senior staff, including committee secretarial duties and database administration.
6. Maintain the Nursing and Quality SharePoint site and support administrative duties such as meetings, training, and travel arrangements.
7. Build good working relationships within the Nursing and Quality Directorate and other teams.

Candidate Requirements:

• Strong relationship-building skills and a team-oriented approach.
• Excellent communication skills, both written and verbal.
• Good time management, ability to prioritize, and work under pressure.
• Experience in office administration and working with IT databases and systems, including Microsoft Office.

Benefits:

• Salary: £25,600 - £28,444 per annum
• 25 days annual leave plus bank holidays
• Season ticket loan, bike, computer, and satellite navigation schemes
• Industry-leading training programs
• Employee Assistance Programme

Application Timeline:

• Advert Closes: 13 August 2024
• Interviews: 22 August 2024

To view the full job description, please click here.

Marie Curie is committed to safeguarding and promoting the welfare of all staff, volunteers, and service users. We are dedicated to creating a safe, inclusive, and equitable workplace, welcoming candidates from diverse backgrounds. We support reasonable adjustments during the application process.