Quality Assurance Support Officer

NWSSP Legal & Risk Services; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization is seeking a Quality Assurance Assistant to support the maintenance and development of the Pharmaceutical Quality Management System. The role involves environmental testing, assisting audits, and ensuring compliance with safety regulations. Candidates should have a relevant scientific degree and experience in a licensed manufacturing unit. This position offers opportunities for personal development and an inclusive working environment.

Benefits

Comprehensive benefits package

Agile working environment

Qualifications

• Experience in an MHRA licensed manufacturing unit or similar.
• Experience in the pharmaceutical industry including procurement and distribution.
• Supervisory management qualification is a plus.

Responsibilities

• Support the Quality Assurance Officer with the Pharmaceutical Quality Management System.
• Act as releasing officer for products manufactured under the MS Licence.
• Ensure compliance with Health and Safety requirements.

Skills

Computer skills for word processing and data entry

Manual dexterity for pharmaceutical preparations

Strong organisational skills

Education

Relevant scientific degree or equivalent

Job description

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.

Job Overview

Assist the Quality Assurance Officer with the maintenance and development of the Pharmaceutical Quality Management System (PQS) system to required licence, regulations and legislation.

Provide support to the Quality Assurance Officer related to environmental testing for NWSSP Pharmacy

Assist the head of quality with internal auditing process of the PQS within NWSSP Pharmacy, including audit of testing projects, validation activities, and deviation investigations and to coordinate and liaise on non-compliances issued to both physical and biological departments.

Main duties of the job

Provide support for the GMP compliant and UKAS accredited environmental monitoring analytical service, complying with, ISO 17025 and 9001 to Internal and External NHS and commercial clients, to enable the client to comply with relevant Pharmaceutical, British, European or International standards.

To act as releasing officer for products manufactured under the MS Licence

Provide advice, information and training in aspects of the PQS for Environmental monitoring analysis and ensure compliance with Health and Safety requirements in the department.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria

• AT LEAST ONE of the following: Relevant scientific degree BTEC Pharmaceutical Science, with NVQ Level 3 Pharmacy Services, or The principles of aseptic pharmaceuticals processing (Level 3)
  
  

Desirable criteria

• Supervisory management qualification
  
  

Experience

Essential criteria

• Experience working in an MHRA licenced manufacturing unit, or comparable production environment
  
  

Desirable criteria

• Wider experience of pharmaceutical industry including procurement, stores and distribution
  
  

Skills

Essential criteria

• Computer skills to include word processing and data entry i.e. spreadsheets and databases
• Manual dexterity to manipulate injections or prepare pharmaceutical products
• Strong organisational skills
  
  

Desirable criteria

• Ability to remain calm in a busy environment
• Approachable and professional manner
• Committed to continuing professional development
  
  

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

You must have appropriate UK professional registration.

Welsh language skills are not necessary

Documents to download

• JD&PS (PDF, 448.4KB)
• OH Form (PDF, 640.5KB)
• JD&PS Welsh (PDF, 528.3KB)
• NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
• NWSSP - About Us (PDF, 6.6MB)
• NWSSP - Our Benefits 2023 (PDF, 487.5KB)
• NWSSP - Buddion (PDF, 491.0KB)
• PCGC -Amdanom (PDF, 6.7MB)
• Guidance Notes for Applicants April 2024 (PDF, 278.7KB)
• IMTP Summary 2024-2027 (PDF, 13.7MB)
• IMTP Summary 2024-2027 - Cymraeg (PDF, 13.7MB)
  
  

Further details / informal visits contact

Name Emma Tayler Job title Lead QA Practitioner (Interim Head of Quality) Email address [e-mail]