Quality Assurance Supervisor - Night

Do-; Hounslow; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

On-site role

Night shift

Refer a Friend scheme

Free on-site meals

In-house training opportunities

Career development opportunities

Job summary

DO&CO is seeking a Quality Assurance professional for our luxury airline catering unit in the UK. The role focuses on QA, food safety, and regulatory compliance from goods in through dispatch, with a rotating schedule including nights.

You will ensure adherence to health and food safety regulations and customer specifications. You will train the QA team and all DO&CO staff to comply with SOPs, maintain close collaboration with Operations, Purchasing, Logistics and Transport, and lead internal

Qualifications

• Food industry experience in a similar role.
• Training in food hygiene, HACCP or quality management; apprenticeship diploma and relevant experience.
• Food Safety and Quality Assurance knowledge.
• Highly result-oriented with strong self-organization.
• Ability to work independently and in a team environment.
• Stress resistant with good communication skills.

Responsibilities

• Quality Assurance and Product/Food Safety compliance across goods in to dispatch.
• Work on rotating schedule with early and late shifts.
• Understand specifications and ensure SOPs are followed.
• Train QA team and all DO&CO employees on customer specs and procedures.
• Maintain liaison with Operations, Purchasing, Logistics and Transport.
• Lead internal audits and implement corrective actions.
• Support QA management team as required.

Skills

Food industry exp

HACCP training

Quality management

Food safety knowledge

Self-organization

Teamwork

Communication skills

Stress resilience

Education

Apprenticeship diploma

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Responsible for Quality Assurance and Product/Food Safety, Quality and Regulatory compliance, adhering to local, international, health and food safety regulations.
• This is an operational role that requires full flexibility to work on a rotating schedule, including early and late shifts.
• Have a comprehensive understanding of specifications from goods in to dispatch to airside.
• Communicate non-conformances through all stage of Quality Assurance to the relevant departments – Operations, Purchasing, Logistics and Transport
• To carry out the training of QA team and all DO&CO employees to ensure compliance to customer specifications and standard operating procedures.
• To maintain a close working relationship with all operational departments and continuous flow of information relating to quality and production performance.
• To liaise with production management and ensure that standard operating procedures are being followed as required and all staff are trained appropriately.
• To allocate the work allocation for the QA staff on shift
• Lead and direct internal audits, ensuring all corrective actions are implemented.
• To support the Quality Assurance management team as required.

Qualifications

• Food industry experience in a similar role
• Training in the field of food hygiene, HACCP and/or quality management or apprenticeship diploma and professional experience in the field of food safety.
• Food Safety and Quality Assurance Knowledge
• Highly result-orientated, high level of self-organization
• Ability to work independently and in a team environment.
• Stress resistant
• Excellent verbal and written communication skills with the ability to transcend communication and training to executive leadership to hourly employees.

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• On-site role
• Night shift
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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