Quality Assurance Supervisor - Days

Valeo Foods; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A food production company in Norwich seeks a Quality Assurance Supervisor to lead a team and ensure compliance with industry standards. This role involves significant responsibility in driving quality initiatives and participating in audits. Ideal candidates will have a degree in Food Science or substantial experience in QA. Competitive salary and benefits offered, with a 9am-5pm shift.

Benefits

Competitive Salary

Matched pension scheme up to 10%

Death in service

Cycle to work scheme

Retailer discount platform

Staff discount

Qualifications

• Experience in FMCG or similar fast-paced environments.
• Previous supervisory experience is advantageous.
• Experience coaching, developing, and mentoring team members.

Responsibilities

• Support and deputise for the Quality Assurance Manager.
• Manage a team of direct reports and ensure compliance.
• Act as a contact for quality and food safety concerns during shifts.
• Participate in auditing processes and monitor technical KPIs.

Skills

Strong passion for quality and product excellence

Excellent written and verbal communication skills

Proven ability to build strong relationships across teams

Detail-oriented and organised

Proficiency in Microsoft Office (Word, Excel, Outlook)

Education

Food Science or a related qualification

Minimum of 5 years of experience in Quality Assurance roles

Job description

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Quality Assurance Supervisor - Days, Norwich

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Client:

Valeo Foods

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

012342f51d03

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description

As the Quality Assurance Supervisor,you will support and deputise for the Quality Assurance Manager, manage a team of direct reports, and ensure compliance with industry standards, customer codes of practice, and external accreditation requirements. You will serve as a key point of contact for quality and food safety issues during shifts, working collaboratively across departments to drive a culture of quality and continuous improvement.

Key Responsibilities

Leadership and Management

• Deputise for the Quality Assurance Manager as required.
• Train and mentor direct reports on procedures, ensuring all training records are maintained and up to date.
• Oversee the team’s workload and manage deadlines effectively.

Standards and Compliance

• Support QA and Operations teams to ensure compliance with factory procedures, customer policies, and accreditation standards.
• Act as a point of contact for quality and food safety concerns during shifts.
• Participate in auditing processes, including QMS, GMP, fabrication, and CCP audits.
• Assist the QA Manager with handling holds, concessions, rejections, and incidents.
• Monitor and report on technical KPIs.
• Assist in creating QAS documents, line standards, and internal specifications.
• Update documentation, procedures, and risk assessments as needed.
• Collaborate with management and supervisors to promote “Right First Time” production and continuous improvement.

Customer and Audit Engagement

• Support and participate in customer visits and technical audits, ensuring successful outcomes.
• Assist with day-to-day BRC and retailer audit management, ensuring timely and effective resolution of non-conformances.

Qualifications

Qualifications & Knowledge

• Food Science or a related qualificationOR a minimum of 5 years of experience in Quality Assurance roles.
• Experience in FMCG or similar fast-paced environments.

Skills & Experience

• Previous supervisory experience is advantageous.
• Strong passion for quality and product excellence.
• Excellent written and verbal communication skills.
• Proven ability to build strong relationships across teams and departments.
• Experience coaching, developing, and mentoring team members.
• Detail-oriented, organised, and capable of prioritising tasks effectively.
• Problem-solving mindset and continuous improvement focus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Additional Information

What we offer you in return

• Competitive Salary
• Shift 9am-5pm
• Matched pension scheme up to 10%
• Death in service
• Cycle to work scheme
• Retailer discount platform
• Staff discount
• And plenty more!