Quality Assurance Supervisor

Butternut Box; Doncaster; On-site; GBP 25,000 - 45,000; Full time

Job description

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

Butternut has come a long way since Kev & Dave (co-founders) hand-delivered the first Butternut Box, and they are now looking for brilliant people to join the team for this next part of the story.

A bit about the role

The job holder will have full accountability for any Food safety, Quality and Hygiene related matters on shift, they will lead and coordinate the work of the quality assurance and hygiene teams to deliver and implement service improvement, in line with operational day to day needs with regards to safety, quality, environment and legality.

As the most senior shift contact for Technical matters, you will take a forward thinking approach to manage reactive, pro-active and continuous improvements to result in the best food safety and quality we can serve our customers.

Through the leadership of a team of Quality Assurance & Process Leads and hygiene operatives, provide support to the Production and other Functional teams in delivering the Site Quality and Hygiene Objectives.

In this role, you can expect to:

1. Manage a team of Quality Assurance & Process Leads and Hygiene operatives on shift with all the in-line management requirements (shift cover, absence management, return-to-works).
2. Develop the capability of the team of Quality Assurance & Process Leads and Hygiene operatives to ensure they have skills and behaviours required to fulfil their role.
3. Direct the team to deliver the quality management system (audits, microbiological monitoring, quality assurance checks, etc).
4. Provide data and demonstrate operational practice in support of external audits to enable compliance with customer requirements.
5. Monitor departmental KPI’s, carry out the necessary investigation and adjust team activity to ensure targets are achieved.
6. Lead and deliver project(s) with either a compliance or business improvement purpose within agreed timescales.
7. Ensure that a safe working environment exists for all squad members and that as a minimum the department meets the standards set out for H&S.
8. Proactively solve and prevent issues and incidents, practice efficient root cause analysis with a clear timeline of events and effective preventative actions.
9. Provide leadership and direction to the hygiene community to ensure that people are engaged, focused and delivering their potential.
10. Monitor, audit and review the performance of the manufacturing unit hygiene activities to identify areas of improvement and innovation to ensure hygiene activities are delivered to plan, budget, and standards beyond compliance.
11. Risk-assess and release product in line with accepted practice.
12. Escalate food safety issues in line with local guidance.

You have a thorough understanding of food quality and hygiene gained within a human grade food manufacturing setting. You have a solution-based approach to problems and seek permanent fixes. You’re highly organised with great attention to detail. Hungry for a challenge and keen to build this role. You can prioritise multiple tasks of varying importance. You take full ownership, accountability and drive to achieve goals. Ability to build rapport with internal and external stakeholders, of all levels.

We would prefer if you have previous leadership experience. Loves dogs (naturally). Food degree or equivalent qualification and or relevant experience (L3 or L4 Food Hygiene and HACCP). Pest control knowledge. Principles of hygiene including CIP and microbiological hygiene. Computer literate in either the Google or Microsoft suites. Basic knowledge of Weight legislation. Knowledge of technical KPIs. Root cause analysis including fishbone and 5-whys.

Enjoy 257.5 hours of holiday per year (equivalent to 33 days holiday)*. Plus an extra day for each year of service (up to 5 days).* 39 hours of pre-booked paws days to support good wellbeing and self care.* (equivalent to 5 days). Unlock a £500 annual budget for personal learning and development. Enhanced parental leave. Get discounted Private Medical Insurance with Vitality Healthcare. Discounted Gym membership with “MyGymDiscounts” helping you stay fit and healthy. Satisfy your taste buds with subsidised food from a variety of street food vans, and of course, pay day pizza! Treat your furry friend with an employee discount on Butternut Box. Say goodbye to parking woes with free parking and electric car charging. Prepare for adorable office dog overload—meet Cleo, Paxo, Cali, Ronnie, Harvey, Milo, and many more! Holidays and Paws days are pro-rata for those working part time or job share.

A Few Things to Chew On:

1. This role is 100% based in our kitchen in Blyth, south of Doncaster (just off the Junction of A1(M) and A614 Hill Top Roundabout, Blyth S81 8HG).
2. We aim to respond to all applicants personally, however, due to the high volume of applications we receive we are sometimes unable to respond to everyone and may take up to 2 weeks.
3. As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance.
4. We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career, if it makes your application easier for you please feel free to complete the application form in your native language, we are really happy to translate it afterwards.
5. We don’t use external recruitment agencies for assistance on roles.

We look forward to receiving your application!

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