Quality Assurance / Quality Control Specialist Technician

Royal Devon and Exeter NHS Foundation Trust; Exeter; On-site; GBP 35,000 - 45,000; Full time

Job summary

The Royal Devon and Exeter NHS Foundation Trust seeks a Quality Assurance / Quality Control Specialist Technician to develop and manage their electronic Pharmaceutical Quality Management System. Applicants should have a degree in a scientific field and relevant experience in pharmacy quality assurance and Good Manufacturing Practice.

Qualifications

• Degree in a related scientific field or equivalent experience.
• Eligible to register with appropriate professional councils.
• Experience in supporting change management and continuous improvement.

Responsibilities

• Maintain and support the electronic Quality Management System.
• Lead scheduling and delivery of internal audits.
• Drive continuous improvement and promote a culture of quality.

Skills

Aseptic preparation

Good Manufacturing Practice

Training others

Incident and error reporting

Project management

Education

Degree in Pharmacy, Chemistry, Biology, or related field

Postgraduate Diploma in Pharmaceutical Technology

Master Qualification in a scientific discipline

Tools

Quality Management System (e.g., Q-Pulse, Ideagen)

Job description

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Quality Assurance / Quality Control Specialist Technician, Exeter

Client: Royal Devon and Exeter NHS Foundation Trust

Location: Exeter, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c5a21395d697

Job Views: 4

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Role Summary

Are you looking for a unique opportunity to develop and manage an electronic Pharmaceutical Quality Management System?

The Royal Devon University Healthcare NHS Foundation Trust has a vacancy for a new post to manage and support the development of the quality management system. We are currently using the Ideagen Quality Management system. The Aseptic unit will be applying for a Manufacturing Specials (MS) licence in 6 and require development of the current system. Experience in Pharmacy Technical Services or the pharmaceutical industry and a good knowledge of current Good Manufacturing Practice (cGMP) and regulatory requirements are essential for this role.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

This is a fixed-term contract for months.

This post provides a unique opportunity to join the pharmacy team at the Royal Devon University Healthcare NHS Foundation Trust based at the Royal Devon and Exeter Hospital (Wonford) in Exeter. Previous experience with computerised quality management systems, particularly Q-Pulse / Ideagen Quality Management, would be an advantage. Good general computer skills and knowledge are essential for this role, along with the ability to teach staff with less computer experience how to use the system.

The post holder will be embedded into the Pharmacy Quality Assurance/Quality Control Team.

As a key member of the Trust, you’ll be joining an exceptional team working together to help our patients when they need it most.

Job responsibilities

To support in ensuring continued compliance with regulatory standards - Good Manufacturing Practice (GMP) related to Pharmacy Technical Services (Technical Service Unit (TSU), Exeter Pharmaceutical Services (EPS), Radiopharmacy (RP), and Quality Assurance (QA)). This involves:

• The maintenance of the electronic Quality Management System (eQMS) across Pharmacy Technical Services.
• Leading on the scheduling and delivery of internal audits.
• Addressing internal and external audit findings and self-inspection findings and supporting others to do likewise.
• Acting as Quality Reviewer and Departmental Manager to review records on the electronic Quality Management System (eQMS), including impact and risk assessments, review of action plans, and review for closure.
• Completing your assigned actions on the eQMS.
• Raising and reviewing records and action plans on the eQMS, including audits, exceptions/deviations, out of specification results, complaints, and capacity issues in line with local procedures.
• Review of records on the eQMS for closure.
• Any other activities involved in the maintenance of the QMS.
• Driving continuous improvement and promoting a culture of quality across all Pharmacy Technical services.
• Writing and approving validation protocols and reports.
• Completing validation protocols and reports.
• Reviewing environmental monitoring data to identify trends and ensuring these are logged on the eQMS.
• Participating in the department rota to ensure a pharmacy service is provided efficiently over 7 days, including weekends, late duties, and bank holidays.

Person Specification

Qualifications / Professional Registration

• Degree in Pharmacy, Chemistry, Biology, or a related scientific field or equivalent experience.

Or Basic qualification in pharmaceutical sciences (BTEC) or an equivalent scientific qualification to same level with a Postgraduate Diploma in Pharmaceutical Technology or similar.

• Eligible to be registered with the General Pharmaceutical Council (GPhC), Health and Care Professions Council (HCPC), Royal Society for Chemistry (RSC), Royal Society for Biology (RSB), or Royal Pharmaceutical Society (RPS).
• Post-graduate certificate or diploma in relevant field or equivalent knowledge.
• Master Qualification in a scientific discipline (preferably in Pharmaceutical Manufacture) or be willing to work towards a Diploma / Master's degree while in post.

Experience and knowledge

• Aseptic preparation and Good Manufacturing Practice
• Experience of training others
• Accuracy checking training
• Customer care
• Good dispensing, distribution, manufacturing practice
• Incident and error reporting
• Experience and knowledge of pharmaceutical Quality Management Systems
• Experience and knowledge of regulatory guidance and standards relating to pharmaceutical quality management (GMP, GDP, ICH Q)
• Experience and knowledge of risk management
• Experience in supporting change management
• Knowledge of clean room design and functioning
• Managing change
• Incident and error reporting
• Health & Safety / COSHH assessments
• Project management
• Experience in audit
• Experience in training and presenting
• Hospital pharmaceutical QA/QC and/or manufacturing/aseptic preparation service experience

Working hours: Monday to Friday, mornings to afternoons, with weekend work approximately one weekend in six.

Interview date: Monday

For further details please contact: Paul Lobb, Pharmacy Quality Assurance Manager, on Pay: The salary advertised for this position reflects the Agenda for Change 5/6 rates, inclusive of a pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 4/5 pay bandings (Pay scales for 4/ | NHS Employers).

Note: This is a fixed-term contract for months. For current NHS employees, this post could be a secondment opportunity.

Inclusivity statement: As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We encourage applications from individuals of all backgrounds, cultures, and abilities. We recognize the advantages of a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

Application closing: The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications are received.

About Us

We are the largest employer in Devon, providing a wide range of services across the region, including emergency, specialist, and general medical services, as well as community health and social care services. Our facilities include North Devon District Hospital and the Royal Devon and Exeter Hospital. We are committed to research, innovation, and high-quality patient care. Join us to help shape our services and support our communities.