Quality Assurance Practitioner

Hoople; Hereford; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in Herefordshire seeks a Quality Assurance Practitioner to enhance children's social care services. The role encompasses coordinating quality assurance efforts, engaging with diverse needs, and ensuring high-quality outcomes for children and families. Ideal candidates will have a demonstrated commitment to service improvement and collaboration.

Benefits

Market rate supplement of £5,000 per year

Relocation packages up to £10,000

Pension Scheme Enrolment in LGPS

Professional development opportunities

31 days annual leave plus bank holidays

Flexible working options

Employee Assistance Programme

Payment of professional membership fees

Access to retail and leisure discounts

Qualifications

• Experience in identifying service improvement opportunities.
• Ability to engage in difficult conversations
• Understanding of quality assurance frameworks.

Responsibilities

• Coordinate quality assurance activities and audits.
• Support delivery of learning from audit findings.
• Ensure the voice of children and families is central.

Skills

People skills

Understanding diverse needs

Communication

Collaboration

Job description

About The Role
Contract:Permanent
Hours:22.2 hrs Monday- Wednesday
Salary:HC10 £44,711 - £48,710(Pro-rata £26,826 - £29,226)
Location: Hereford
Closing Date: 02/07/2025


The Role
We have a vacancy for a Quality Assurance Practitioner to join Children’s Social Careand support the Quality Assurance Service Manager in both the development and delivery of the quality assurance framework, promoting practice that leads to sustained improvement and high quality outcomes for children and young people.
We are looking for someone who has a passion for and experience in identifying ways of continually improving how we deliver our support services and will take an active role in helping shape how we implement our vision of “doing our very best for Herefordshire children and young people and their families”.
In the role of quality assurance practitioner, you will be responsible for co-ordinating quality assurance activities, supporting the delivery of learning from collaborative audit findings, and ensuring that the voice of children, young people, their parents and carers is central to how we practice. You will know what good practice is and looks like, using this to develop solutions in a collaborative way with colleagues and partner agencies, working to ensure that practice is of high quality throughout the service. The ultimate aim is for us to know how we are making a positive difference to the lives of children and young people we support.
You will have good people skills, have the ability to understand the diverse needs of others, not shy away from difficult conversations, and embody the shared values of children’s services, placing children and young people at the heart of what we do.
This is an excellent opportunity to join a team that takes an active role in steering how we develop our practice as an organisation.
We Offer
A competitive salary, generous holiday entitlement, and access to our contributory pension andstaff benefits scheme, which includes:

• Marketrate supplement: plus£5,000 per year
• Relocation packages:support of up to £10,000
• PensionScheme Enrolment in the Local Government (LGPS)
• Professional development:protected time and budget to support social workers develop themselves and their careers.
• Generous Annual Leave:31 days annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working:flexi-time, job-share, part-time hours and, in some instances, home working
• Employee Assistance Programme:24/7 access to support and counselling
• Payment ofprofessional membership fees
• Pick your perks– our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

About Us
Herefordshire is a beautiful, historic county located in the heart of the Marches on the border with Wales. We are one of the most rural and sparsely populated counties in England with a wealth of unspoilt countryside, distinctive heritage, and lively and attractive market towns.
Our priority in Herefordshire is to keep children safe and give them a great start in life. It’s the priority for the council, our partners and for all of us who work with Children & Young People.
How do we do this? By having dynamic, dedicated, passionate and professional staff who work in a culture that focuses on what we can achieve with children, what they can achieve themselves, and the relationship we build with families and partners to enable this. We have invested heavily in training and developing staff in our relational practice approach with our improvement partner Leeds City Council, so it's an exciting time to join Herefordshire – we believe in investing in you so you can be the best you can be!
Herefordshire has a really strong team ethos. Our teams are passionate about the work they do and the positive difference they and the teams they are in make to people’s lives. This is all underpinned by the focus and support from their managers and the council as a whole.
We will deliver better support to our most vulnerable children and their families, develop stronger relationships with partners across the region, and beyond.
We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.
Come to Herefordshire and join the journey.
Herefordshire Council is committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service enhanced check and further pre-employment checks.
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme.
• Those who indicate in their supporting statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;and
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete thesupporting statement within the application form, referring to the job description & person specification,detailing how you meet the specific requirements of the role.