Quality Assurance Officer - Nights

DO & CO; Hounslow; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in luxury airline catering seeks a dedicated Quality Assurance Supervisor to ensure exceptional service and standards. In this role, you'll lead a team to conduct quality checks, perform audits, and maintain compliance with safety regulations. With a focus on high-end cuisine and a passion for food, you'll have the opportunity to make a real impact in a supportive environment. Join a company that values innovation and offers genuine career development opportunities, both nationally and internationally. If you are ready to roll up your sleeves and deliver excellence, this position is perfect for you.

Benefits

Competitive Salary

Refer a Friend Scheme

On-Site Free Meals

In-house training opportunities

Career development opportunities

Impactful work environment

Qualifications

• Role model ability with a problem-solving mentality.
• Meticulous attention to detail and data-driven approach.
• Strong written and verbal English communication skills.

Responsibilities

• Conduct daily quality checks and audits in the kitchen.
• Supervise compliance with internal safety rules.
• Submit daily reports to the QA Supervisor.

Skills

Leadership

Problem-solving

Communication

Attention to detail

Teamwork

Education

BSc Food Science

HACCP & Food Hygiene Certification

Tools

Microsoft Office

Job description

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Conduct daily tasks as outlined by the QA Supervisor and Manager.

• Review and verify daily quality checks of goods delivered by our suppliers.

• In charge of checking all chillers and dry stores within the production and warehouse, this includes FIFO, batch codes, expiry dates, allergen segregation.

• Perform a number of audits across the different areas of the kitchen/operation, ensuring that all paperwork is kept up to date, temperature controls have been performed regularly and recorded, verifying that all areas comply with cleanliness levels, and double-checking personal hygiene of the members of these areas – Veg preparation, butchers, pot wash.

• Support the wider QA events international team in diverse locations across the world when necessary.

• Supervise that all members of the production follow internal safety rules to avoid future incidents.

• Submit daily reports to the Quality Assurance Supervisor about any incidents, issues, solutions, and general information about the daily production development.

Qualifications

• Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality.

• Passion for high-end cuisine, love for food, and motivation to deliver exceptional service.

• Well-presented, professional individual with a can-do, positive attitude that indulges in team success.

• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies.

• Meticulous attention to detail and data-driven with the ability to influence different departments to suggest, implement, and track DO & CO standards.

• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.

• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed.

• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family.

• Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach.

• HACCP & Food Hygiene Certification.

• BSc Food Science or experience in a similar role.

• Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data.

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive Salary
• Enjoy perks by referring your friends through our Refer a Friend Scheme.
• Save money and time with On-Site Free Meals.
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact; we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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