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Quality Assurance Officer, Housing, South London
Pertemps
London
Hybrid
GBP 125,000 - 150,000
Full time
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Job summary
An established industry player is seeking a Quality Assurance Officer to enhance housing services in South London. This role requires a dedicated professional with a strong background in quality assurance and customer resolution within the housing sector. You will be responsible for conducting quality checks, generating reports, and providing feedback on complaint handling. The position offers a blend of office and hybrid work, allowing for flexibility while ensuring quality in housing services. If you are passionate about improving housing quality and have the necessary experience, this opportunity is perfect for you.
Benefits
Qualifications
- Experience in quality assurance within a housing department is essential.
- Familiarity with complaints handling and customer resolution functions.
Responsibilities
- Conduct quality assurance checks and produce formal QA reports.
- Deliver feedback on complaints handling within the housing sector.
Skills
Job description
Pay rate £30.90 per hour
Contract role, Housing
Pertemps are recruiting for an experienced Housing Quality Assurance Officer in the South London area. You will need to have worked in a similar role within a Local Authority Housing Department.
We are looking for someone who has experience in quality assurance within a complaints handling or customer resolution function in the housing sector. The role involves conducting quality assurance checks, producing formal QA reports, and delivering complaints handling feedback. This role is based in the office 3 days per week, with 2 days hybrid working.
Please get in touch for more information.
This is an agency post and Pertemps can offer you:
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more.
Please contact Graham Leatham on 07484 513909 or email graham.leatham@pprsocialcare.co.uk for more information.
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