Quality Assurance Officer

King's College Hospital; London Borough of Lambeth; Remote; GBP 38,000 - 47,000; Full time

Job summary

King’s College Hospital NHS Foundation Trust is seeking a capable quality assurance professional to support and manage the quality control of clinical research activity within the R&D Office. You will help develop and implement SOPs, ensuring regulatory and Trust requirements are satisfied, and maintain robust quality records.

The role emphasizes coordination, compliance, and driving a quality approach across commercial and non-commercial research conducted within the Trust.

Qualifications

• Relevant degree or professional qualification or equivalent experience.
• Good Clinical Practice training.
• Knowledge of NHS research governance and quality systems.

Responsibilities

• Set up and manage the quality control of clinical research activity within the R&D Office.
• Develop, implement, review and verify R&D SOPs and ensure regulatory/trust requirements are met.
• Maintain office systems to manage practices and policies within the Trust.
• Maintain quality management records ready for inspection by regulatory authorities and Sponsors.

Skills

Excellent communication

Communicate research info clearly

Planning & organisational skills

Problem solving

Team collaboration

Resilience & flexibility

Education

Relevant degree or professional qualification

Good Clinical Practice training

Job description

Main area Research & Development Grade NHS AfC: Band 5 Contract Fixed term: 2 years (Full time 37.5 hours per week) Hours Full time - 37.5 hours per week Job ref 213-CORP-8369609

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site The R&D Office Town Brixton Salary £38,488 - £46,852 Inclusive of HCAS per annum Salary period Yearly Closing 23/11/2026 23:59

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King’s College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

The post holder will support and maintain a quality management system to assure the quality of clinical research undertaken within the Research and Development Department in accordance with prevailing legislative and best practice requirements, including Good Manufacturing Practice, Good Laboratory Practice principles, the Research Governance Framework for Health and Social Care 2005, Good Clinical Practice as defined in the Medicines for Human Use (Clinical Trials) Regulations (as amended from time to time), the Human Tissue Act, the Data Protection Act and the Mental Capacity Act.

The post holder will play a role in the co-ordination of working practices and policy implementation to ensure that the Trust is at all times compliant with both internal policies and external regulatory frameworks.

The post holder will drive a quality approach to the conduct of commercial and non-commercial clinical research to ensure that clinical trial quality is assured throughout all areas within the Trust where clinical research is undertaken.

Main duties of the job

• In conjunction with the QA Team and R&D Operational Manager, set up and manage the quality control of clinical research activity undertaken within the R&D Office.
• Support the QA Team to develop, implement, review and verify R&D working practices and standard operating procedures, ensuring that all Regulatory and Trust requirements are encapsulated.
• Implement and maintain office systems to manage working practices and policies within the Trust.
• Maintain precise and accurate quality management records that are ready for inspection by regulatory authorities and Sponsors on demand.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are deliveringhigh-quality patient care; creating a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability.

We have also agreed four new organisational values – Caring, Collaborative, Inclusive, Innovative – and these underpin everything we do, and how our teams interact with the patients under our care.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

• Preparing reports of InPhase incidents across the Trust for the Research Governance and Risk committee on a quarterly basis.
• In conjunction with the QA team monitor incidents to ensure CAPA has been implemented and incidents are closed.
• Working with patient safety managers to ensure close links between Trust and research governance systems.
• Assist in the hosting of regulatory inspections and external audits as required.
• In conjunction with the QA Team, manage the Trust’s research audit and monitoring programme and undertake monthly GCP and research governance audits and writing reports. Participate in Good Clinical Practice audits of research studies running in the CRF and on occasion within the wider Trust as part of the audit programme implemented by the R&D Operational Manager.

Please refer to the attached job description and person specification for further details of the main responsibilities of the role.

Person specification

Qualifications

• Relevant degree or professional qualification or equivalent experience.
• Good Clinical Practice training.

Knowledge

• Excellent oral and written communication skills to communicate effectively with researchers, consultants and staff from different disciplines and administrators at all levels
• Ability to communicate healthcare research information in an easily understood manner.
• Has worked within a research department for an NHS trust or Higher Education Institute
• Basic understanding of medical terminology.
• Risk and incident management experience in the NHS or pharmaceutical industry environment.

Skills

• Strong planning and organizational skills including the ability to prioritize, manage multiple tasks and projects, with proven ability to deliver to stringent performance criteria within agreed deadlines.
• Strong ability to problem solve.
• Strong ability to build successful relationships and collaborate in a cross functional team and maintain a positive work environment.
• Resilience and flexibility; able to contribute innovatively to solving process development problems.

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include. They shouldn’t however replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success because automatically generated answers:

• might not be specific or relevant enough to address the criteria in the recruitment profile
• often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
• could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

King's College Hospital Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

Application numbers

Please note that the closing date is given as a guide. On occasions, we may close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.