Quality Assurance Officer

DO & CO Airline Catering; Hounslow; On-site; GBP 28,000; Full time

Job summary

A leading airline catering company seeks a Quality Manager to support daily operations in quality assurance. Responsibilities include conducting hygiene audits, implementing HACCP plans, and training staff. The role requires excellent communication skills and offers a salary of £28,000 annually, along with career development opportunities and other benefits.

Benefits

On-site free meals

Referral scheme

Training opportunities

Career development

Qualifications

• Excellent English skills and meticulous record keeping.
• Professionalism, positive attitude, and self-motivation.
• Influencing skills and resilience are important.

Responsibilities

• Conducting daily hygiene and GMP audits.
• Implementing and monitoring HACCP plans.
• Training production staff on food safety standards.

Skills

Problem-solving mentality

Strong communication

Decision-making ability

Flexibility

Job description

Supporting Quality Manager in the daily running of the office and conducting daily goods-in tasks as outlined by the QA Supervisor and the Manager.

Carrying out Hygiene Audits as well as daily, weekly, and monthly GMP Audits, raising non-conformances, and following up on them.

Implementing and monitoring PRP, OPRP, and HACCP plans for the entire operations, reporting deviations, and taking corrective actions.

Verifying all HACCP paperwork to ensure it is up to date.

Monitoring CCPs and temperature records.

Overseeing the maintenance of traceability systems.

Supporting airline-specific verification checks in the flight assembly area, dry stores, and inbound area.

Preparing samples for microbiological testing and taste assessments of finished products.

Checking all chillers and dry stores within the production and warehouse, including FIFO, batch codes, expiry dates, and allergen segregation.

Verifying team members' personal hygiene in high-risk and high-care areas.

Providing regular QA reports to facilitate corrective actions and demonstrate the effectiveness of food safety and quality control measures.

Training and developing production staff on food safety and quality standards.

Investigating customer complaints and submitting detailed reports to QA Supervisors and the QA Manager.

Qualifications include a problem-solving mentality, professionalism, positive attitude, self-motivation, resilience, excellent English skills, meticulous record keeping, influencing skills, strong communication, decision-making ability, flexibility, and right to work in the UK.

Additional benefits include a salary of £28,000 per year, referral scheme, on-site free meals, training opportunities, career development, and being part of an innovative global company. DO&CO is an equal opportunity employer.