Quality Assurance Officer

Queen Mary University of London; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Queen Mary University of London is seeking a Quality Assurance Officer to enhance administrative processes within the Taught Programmes Team. The successful candidate will ensure compliance with university regulations and maintain accurate documentation. This role involves collaboration with academic staff to provide a superior student experience, underpinned by strong communication and organisational skills.

Benefits

Competitive salaries

Generous pension scheme

30 days leave per annum

Season ticket loan scheme

On-site nursery at Mile End campus

Qualifications

• Educated to degree level or equivalent required.
• Administrative experience in Quality Assurance preferred.
• Experience in developing procedures desirable.

Responsibilities

• Identify issues and provide solutions for administrative processes.
• Design and implement systems for quality processes.
• Create, check, and maintain documentation for programmes.

Skills

Communication

Interpersonal Skills

Organisational Skills

Education

Degree level education or equivalent

Job description

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Quality Assurance Officer, London Borough of Tower Hamlets

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Client:

Queen Mary University of London

Location:

London Borough of Tower Hamlets, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ba0d07ec30de

Job Views:

5

Posted:

29.05.2025

Expiry Date:

13.07.2025

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Job Description:

About the Role

We are looking for an individual to identify issues and provide solutions for the management, organisation and delivery of essential administrative processes related to education programmes. The key areas to address are quality of information and documentation, compliance with University regulations, programme content, and management of assessments process focus on quality assurance and maintenance of up to date records. The post holder will design and implement systems related to quality process and tracking of information required for professional bodies. The post holder will be an important member of the Taught Programmes Team with responsibility for creating, checking and maintaining documentation and archives of the content and diets of programmes, working closely with academic staff and team members to deliver excellent student experience.

About You

You will be educated to degree level or equivalent and have administrative experience, ideally within the field of Quality Assurance within the field of Higher Education. Experience of developing procedures is desirable, as well as the ability to inform decision making. You will be a team player with excellent communication, interpersonal and organisational skills who also has the ability to balance competing pressures, deadlines and complex demands.

About the School of Engineering and Materials Science

This post is within the School of Engineering and Materials Science, a large School with 110 academics and a similar number of postdoctoral research staff. There are around 1000 undergraduate and taught postgraduate students and 220 PhD students. These are supported by an administrative and technical staff team of 45. The staff and student body are international in make-up.

Staff in the administration office work on campus a minimum of three days a week.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Please kindly note, previous applicants for this post need not apply.