Quality Assurance Officer

King's College Hospital NHS Foundation Trust; City Of London; On-site; GBP 37,000 - 46,000; Full time

Job summary

A major teaching hospital in London is seeking a Quality Assurance Officer to support clinical research quality assurance. The role involves managing quality control activities, ensuring compliance with regulatory standards, and preparing reports for governance committees. Candidates should possess a relevant degree, good communication skills, and experience in risk management. Full-time position with a salary range of £37,259 - £45,356 per annum, fixed term for 12 months.

Qualifications

• Demonstrated experience in risk and incident management in the NHS or pharmaceutical industry.
• Basic understanding of medical terminology is preferred.

Responsibilities

• Support quality assurance and audit programmes in clinical research activities.
• Develop, implement, and review standard operating procedures ensuring compliance.
• Prepare reports of incidents for Research Governance and Risk committee.
• Assist in hosting regulatory inspections and audits when required.

Skills

Excellent oral and written communication skills

Strong planning and organizational skills

Problem-solving

Ability to collaborate effectively

Resilience and flexibility

Education

Relevant degree or professional qualification or equivalent experience

Good Clinical Practice training

Tools

Word

Excel

PowerPoint

Access

CRF specific software

Job description

King's College Hospital NHS Foundation Trust is seeking a Quality Assurance Officer.

The closing date is 14 October 2025

£37,259 - £45,356 Inclusive of HCAS Per annum Pro rata

Fixed term: 12 months - Full time 37.5 hours per week

The post holder will support and maintain a quality management system to assure the quality of clinical research undertaken within the Research and Development Department in accordance with prevailing legislative and best practice requirements.

Main duties of the job

The post holder will play a role in the co-ordination of working practices and policy implementation to ensure that the Trust is at all times compliant with both internal policies and external regulatory frameworks.

The post holder will drive a quality approach to the conduct of commercial and non-commercial clinical research to ensure that clinical trial quality is assured throughout all areas within the Trust where clinical research is undertaken.

The post holder will be based in the Trust R&D department and will work across the Denmark Hill and PRUH sites.

About us

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London.

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do.

Job responsibilities

Supporting Quality Assurance and Audit Programme

• In conjunction with the R&D Operational Manager, set up and manage the quality control of clinical research activity undertaken within the R&D Office.
• Develop, implement, review and verify R&D working practices and standard operating procedures, ensuring that all Regulatory, College and Trust requirements are encapsulated.
• Implement and maintain office systems to manage working practices and policies within the Trust.
• Maintain precise and accurate quality management records that are ready for inspection by regulatory authorities and Sponsors on demand.

R&D Governance and Risk

• Preparing reports of InPhase incidents across the Trust for the Research Governance and Risk committee on a quarterly basis.

R&D Audit Programme

• Assist in the hosting of regulatory inspections and audits as required.
• Participate in Good Clinical Practice audits of research studies running in the CRF and on occasion within the wider Trust as part of the audit programme implemented by the R&D Operational Manager.

Information and Data Management

• The post holder will use standard information technology - Word, Excel, PowerPoint, Access, Internet Explorer and the CRF specific software in order to undertake their duties.
• They will use the Trust systems InPhase, CRF Manager, Q-Pulse, Edge and other relevant reporting systems.

Person Specification

Education & Qualifications

• Relevant degree or professional qualification or equivalent experience
• Good Clinical Practice training

Knowledge and Experience

• Excellent oral and written communication skills to communicate effectively with researchers, consultants and staff from different disciplines and administrators at all levels
• Ability to communicate healthcare research information in an easily understood manner.
• Risk and incident management experience in the NHS or pharmaceutical industry environment.
• Basic understanding of medical terminology.

Skills and Competencies

• Strong planning and organizational skills including the ability to prioritize, manage multiple tasks and projects, with proven ability to deliver to stringent performance criteria within agreed deadlines.
• Strong ability to problem solve.
• Strong ability to build successful relationships and collaborate in a cross functional team and maintain a positive work environment.
• Resilience and flexibility; able to contribute innovatively to solving process development problems.
• Well motivated with evidence of an ability to work without direct supervision and to use own initiative.
• Ability to develop and maintain good working relationships with all levels of staff
• Highly professional approach to work, in particular in dealing with confidential information.

King's College Hospital NHS Foundation Trust is an Equal Opportunities employer.