Quality Assurance Officer

Bedford Borough Council; Bedford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Bedford Borough Council's Children’s Services is seeking two organised Quality Assurance Officers to strengthen quality assurance management oversight and drive continuous improvement. You will coordinate audits and moderation, maintain records, monitor actions, analyse findings and produce reports that help managers and senior leaders evaluate practice.

This role also involves contributing to preparation for Ofsted monitoring and other external scrutiny, with a focus on shaping a growing

Qualifications

• Experience of working in a quality assurance, performance governance or business support environment.
• Knowledge of Children's Services safeguarding practice is essential.
• Able to produce reports and analyse information to support managers and senior leaders.

Responsibilities

• Coordinate and support the delivery of the quality assurance programme, ensuring audits and moderation activities are completed consistently and on time.
• Maintain accurate records and monitor progress against actions.
• Analyse findings and produce reports to support managers and senior leaders in evaluating practice and driving improvement.
• Contribute to preparation for Ofsted monitoring and other external scrutiny.

Skills

Organisational skills

Analytical skills

Communication skills

Job description

Bedford Borough Children's Services is on an ambitious improvement journey and is seeking two organised and motivated Quality Assurance Officers to help strengthen quality assurance management oversight and continuous improvement.

Working within the Quality Assurance and Improvement Team you will coordinate and support the delivery of the quality assurance programme ensuring audits moderation activities and improvement actions are completed consistently and on time.

You will coordinate audits and moderation activity maintain accurate records monitor progress against actions analyse findings and produce reports that support managers and senior leaders to evaluate practice and drive improvement. You will also contribute to preparation for Ofsted monitoring and other external scrutiny.

This role offers the opportunity to help shape and develop a growing quality assurance function that plays a key role in improving outcomes for children and families. We are looking for someone with strong organisational analytical and communication skills experience of working in a quality assurance performance governance or business support environment and the ability to manage competing priorities. You should be confident producing reports analysing information and building effective working relationships across services. Knowledge of Children's Services safeguarding practice is essential.

This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

Closing date: 12th September 2026.

Interviews: 23rd and 24th September 2026.

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability.

Bedford Borough Council is unable to offer visa sponsorship for this role.