Quality Assurance Manager

Bath and North East Somerset Council; Bath; On-site; GBP 45,000 - 65,000; Full time

Job summary

Bath and North East Somerset Council is seeking an experienced Quality Assurance Manager to lead improvements across Learning Disability Provider Services, including CQC-registered Supported Living and Shared Lives. You will drive audit planning, support teams, and ensure services promote independence.

The role requires CQC registered manager experience, a Level 5 Diploma in Health & Social Care Leadership, and a passion for innovative service development.

Qualifications

• This role requires experience as a CQC registered manager or equivalent leadership in social care.
• Experience across learning disability and autism services is desirable.
• A relevant leadership qualification is essential.

Responsibilities

• Lead quality assurance for services including Supported Living and Shared Lives.
• Coordinate audits and ensure evidence is ready for inspections.
• Plan training and staff development; may act as interim registered manager.
• Support sites to implement new care planning platforms and ensure high standards.

Skills

CQC registered manager

Quality & Improvement Lead

CQC inspector

Education

Level 5 Diploma in Health & Social Care Leadership

Job description

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

This is an exciting opportunity for an experienced care and support professional to join our Learning Disability Provider Services as a Quality Assurance Manager.

This role will take the lead in ensuring all of our services including our CQC registered Supported Living and Shared Lives provision are achieving high standards. We are looking for a person who has experienced across a range of services and who is able to bring that experience into generating ideas for improvement. The successful candidate will be expected to proactively support teams to achieve improvements, including coaching staff alongside the service management teams.

We are introducing audit planning and online care planning and support recording. This role will ensure services use those platforms to their best effect in enabling us to do the most important thing – helping people to be as independent as possible and live the lives they want to live.

This role will also take a lead with regards to the planning of training and staff development and is expected to be able to act as a Positive Behaviour Support trainer (training will be provided for that role).

The person will be responsible for supporting sites in the event of CQC inspection or internal audit and will take a lead on ensuring the evidence required is available when requested without disruption to our service. An example of this is creating and updating Action Plans as a result of audits or inspections.

This role will also support the future planning of our services, monitoring Social Care Institute for Excellence and CQC best practice guidance and keeping updated with sector developments.

The person will work collaboratively with the Provider Services manager to ensure the quality of our support, the physical spaces we use and the relevance of our training are right for not only the current people using our services but also capable of supporting the young people we will see coming through to our offering.

This role will have responsibility for line management of some staff.

The person will be expected to act as an interim registered manager in the event of one of the permanent managers being unavailable due to extended absence or a recruitment process.

About the Role

Please see role specific criteria below.

You can expect:

• A comprehensive induction
• Regular supervision
• A supportive team around you
• A full training programme

About You

To apply you will have:

• Experience as a CQC registered manager, Quality & Improvement Lead, CQC inspector or any comparable role.
• Experience in multiple service models including services supporting people who have learning disabilities and autism.
• A Level 5 diploma in Health & Social Care Leadership or similar qualification.
• A passion for developing excellent, innovative services.

Interview date: TBC

No Agencies Please.

*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council.

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose – to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity

We are a Disability Confident Employer – find out more at https://shorturl.at/ajrsW

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Please note that this role is subject to an Enhanced DBS Check.

Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.