Quality Assurance Manager (Cheadle)

Location: Cheadle, United Kingdom

In fast-changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security, and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their careers with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better and keep us safer. We innovate across five major industries: Aerospace, Defence, Ground Transportation, Security, and Space.

Your health and well-being matter to us, which is why we offer flexibility to do what’s important to you: part-time hours, job sharing, home working, or flexible start and finish times. We support a working pattern that suits your lifestyle and helps you reach your ambitions.

Quality Assurance Manager

Are you an inquisitive and impactful individual looking for an exciting, dynamic, and interesting new role in Quality Assurance? Where no two days are ever the same? And where you can use your judgment and risk-based thinking to support the programmes at Thales through many different decisions during the project lifecycle?

If so, we’d love to hear from you. We’re currently looking for Quality Assurance Managers to join our team in Cheadle.

What the role has to offer:

• Customer-focused/facing with plenty of variety, interacting with all areas of the business
• Exciting challenge acting as the voice of the customer
• Hybrid working (3 days on-site per week)
• We’ll pay for your CQI membership and support formal certified training, e.g., lead auditor training

What your day looks like:

Reporting to the Quality Manager, you can expect to be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy
• Acting as the customer’s representative inside the project or bid team, aiming to maximize customer satisfaction and support actions
• Managing and analyzing reports to continually improve quality within the project, ensuring quality performance is managed and reported to meet project timelines
• Encouraging and developing best practices, promoting a quality culture, and fostering continuous improvement

About you:

Ideally, you’ll:

• Have proven experience as a Quality Engineer or Quality Assurance Manager (or similar role), preferably within engineering or manufacturing environments
• Have detailed knowledge of current quality practices and standards, preferably ISO9001 / AS9100
• Understand the engineering lifecycle (desirable)
• Experience working within a project structure and managing work packages (desirable)
• Be a qualified auditor or have similar experience
• Be an excellent communicator, collaborator, and influencer to build relationships and promote quality with stakeholders
• Be a member of, or working towards membership of, the Chartered Quality Institute (desirable)

Benefits at Thales:

We strive to create an environment prioritizing your wellbeing. Our benefits include a pension plan, private medical insurance, life assurance, income protection, and an employee assistance program.

Our flexible benefits platform allows you to customize your benefits, including options like healthcare cash plans, health assessments, family cover, private medical insurance, leave options, gym discounts, and more. Enjoy exclusive access to our discount site!

Alongside a competitive salary, we offer a variable bonus, 27 days of annual leave plus 1 company day and UK public holidays, and the opportunity to volunteer up to 3 days supporting local charities.

Thales is an equal opportunities employer committed to diversity and inclusion.

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In line with Thales' security requirements, candidates will need to provide evidence of identity, eligibility to work in the UK, and employment/education history for up to three years. Some roles may require full Security Clearance, which involves further checks. For details, refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

Thales offers career development opportunities across its global presence of 80,000 employees in 68 countries, supporting flexible career paths at home and abroad.

We are committed to an inclusive and accessible recruitment process. Reasonable adjustments are available for neuro-diverse applicants or those with disabilities or long-term conditions. To request adjustments or for inquiries, contact our recruitment team.

Great journeys start here. Apply now!