Quality Assurance Manager

Octave Recruitment Ltd; Sugwas Pool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Quality Assurance Manager to lead quality improvement within Living Well services in Hereford. This role involves developing and delivering a quality assurance strategy, managing the QA team, and preparing for CQC inspections. The ideal candidate will have a strong background in quality monitoring and contract management, along with a passion for high standards of care and compliance.

Qualifications

• Proven experience in quality monitoring on data platforms.
• Knowledge of contract management and care provider market oversight.
• Familiarity with co-production approaches.

Responsibilities

• Lead on the development and delivery of a quality assurance strategy.
• Identify, manage, and escalate risks to senior managers and boards.
• Provide support in preparation for a pending CQC inspection.
• Lead and manage the Quality Assurance Team, ensuring effective performance.
• Co-ordinate and lead provider failure processes, with the support of the Head of Services.

Skills

Quality monitoring on data platforms

Contract management

Co-production approaches

Job description

We are seeking an experienced Quality Assurance Manager to lead and drive quality improvement within our Living Well services. This is a fantastic opportunity for a motivated professional to play a key role in shaping and delivering high standards of care and compliance.

Location: Hereford, Herefordshire
Contract: 6 months ongoing
Hours: 37 hours per week
Rate: £385.00 per day (Umbrella) + Mileage

Responsibilities

• Lead on the development and delivery of a quality assurance strategy.
• Identify, manage, and escalate risks to senior managers and boards.
• Provide support in preparation for a pending CQC inspection.
• Lead and manage the Quality Assurance Team, ensuring effective performance.
• Co-ordinate and lead provider failure processes, with the support of the Head of Services.

Desirable Skills & Experience

• Proven experience in quality monitoring on data platforms.
• Knowledge of contract management and care provider market oversight.
• Familiarity with co-production approaches.

If you are passionate about quality assurance and have the expertise to support high-performing services, we would love to hear from you