Quality Assurance Manager

ZipRecruiter; Manchester; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated QA Manager to lead their quality assurance efforts. In this pivotal role, you will oversee the QA process, ensuring that software meets the highest quality standards before reaching customers. Your strategic planning and team management skills will drive process improvements and compliance with industry standards. This position offers an exciting opportunity to shape the direction of quality assurance practices while collaborating with cross-functional teams to deliver exceptional software products.

Qualifications

• Proven experience in leading QA teams and managing testing processes.
• Strong understanding of software development and testing methodologies.

Responsibilities

• Oversee the QA process to ensure software meets quality standards.
• Develop test management strategies for continuous improvement.

Skills

Team Leadership

Software Development Processes

Communication Skills

Budget Management

Test Management Tools

Quality Assurance Standards

Problem Management

Education

Bachelor's Degree in Computer Science or related field

Tools

Automated Testing Tools

Test Management Software

Job description

Job Description

QA Manager

As Quality Assurance (QA) Manager you will oversee the entire departmental QA process, ensuring these standards are used so the software or product meets the highest quality standards before it reaches the customer. This role involves strategic planning, team management, process improvement, and ensuring compliance with industry standards.

Key activities

• Strategic Test Management Development: Direct the ongoing advancement of test management strategies to improve both manual and automated testing processes
• Standardization and Guidelines Formulation: Define and enforce test management standards and guidelines to ensure consistent quality and alignment with best practices
• Quality Assessment and Oversight: Assess and oversee the quality of test management across the software lifecycle, setting metrics for performance and effectiveness
• Training and Consultation: Offer expertise and training to key personnel to elevate software test management practices organization-wide
• Incident Analysis and Preventive Action: Investigate testing incidents to determine causes and implement preventive measures for continuous test management improvements in both manual and automated tests
• Continuous Improvement Identification: Identify areas for improvement within test management, advocating for innovative tools and techniques
• Automation and Tool Integration: Lead the adoption of automated testing and test management tools, facilitating a shift towards a software-centric testing approach

SFIA Competency Requirements

• Strategic Planning (ITSP)
• Testing (TEST)
• Quality Management (QUMG)
• Quality Assurance (QUAS)
• Software Development / Programming (PROG)
• Data Analysis / Data modelling and design (DTAN)
• Project Management / Change Control (PRMG)
• Problem Management (PBMG)
• Business Process Improvement (BPRE)
• Learning and Development Management (ETMG)
• Stakeholder Relationship Management (RLMT)

Skill & Experience Requirements

• Ability to lead and motivate a team of QA professionals
• Developing, including setting goals and accountabilities, supporting development, and achieving the agreed outcomes
• A strong understanding of software development processes, methodologies, and testing techniques
• Excellent verbal and written communication skills to collaborate with stakeholders, including developers, project managers, and senior management
• Skilled in budgeting and managing resources within the test function
• Familiarity with industry-specific regulations and standards
• Experience with modern test tools and automation technologies
• Experience overseeing vendors related to QA or testing services or previous work related to developing quality programs and professional development