Quality Assurance Manager

ZipRecruiter; Leeds; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading manufacturer is seeking a Quality Assurance Manager in Leeds. The role demands ensuring products meet UK safety and compliance standards, collaborating with various departments. The ideal candidate will have experience in quality management in the manufacturing sector and a commitment to continuous improvement.

Benefits

Life assurance

Wellbeing initiatives

Incremental holiday allowance

Generous staff discounts

Comprehensive pension scheme

Professional development opportunities

Qualifications

• Proven experience in a technical quality role, ideally in mattress manufacturing.
• In-depth knowledge of UK product safety regulations.
• Familiarity with environmental compliance including ISO 14001.

Responsibilities

• Ensure compliance with UK product safety and chemical regulations.
• Lead implementation of customer-specific compliance standards.
• Maintain Quality Management System for ISO 9001 certification.

Skills

Knowledge of UK product regulations

Experience in quality or compliance

Familiarity with ISO 9001

Strong communication skills

Excellent attention to detail

Job description

Job Description

Quality Assurance Manager

Salary: up to £35,000 per year + company benefits

Location: Leeds

Hours: Monday to Friday, no weekends

The Opportunity

As Quality Assurance Manager, you will play a critical role in ensuring that all products meet UK legal, safety and customer-specific standards for our client.

Working cross-functionally with Product Development, Quality Control, Purchasing and Compliance, you’ll oversee regulatory requirements, support third-party certifications and ensure our clients Quality Management System is audit-ready and continuously improving.

Key Responsibilities:

• Ensure company-wide compliance with UK product safety and chemical regulations including UKCA marking, Furniture & Furnishings Regulations (BS 7177), REACH and Persistent Organic Pollutants (POPs)
• Support the creation and maintenance of all technical documentation related to mattresses, divans and headboards, ensuring products remain compliant throughout their lifecycle
• Lead the implementation of customer-specific compliance standards (e.g. DFS, John Lewis, Dreams) into product development and QA processes
• Maintain up-to-date testing schedules, declarations of compliance and ensure accurate and timely data submission through customer portals
• Guarantee that labelling and technical data align precisely with client and market specifications
• Support and maintain compliance with third-party schemes, including Bed Federation (NBF) accreditation
• Assist in the ongoing implementation of ISO 14001, ensuring product-level sustainability and environmental claims are accurate and substantiated
• Act as the lead contact for all external audits, ensuring audit readiness across the business
• Maintain, improve and document the Quality Management System (QMS) to ensure continual ISO 9001 certification and compliance
• Identify and implement continuous improvement initiatives based on audit findings and internal reviews
• Collaborate daily with the Head of Compliance, New Product Development, Quality Assurance, Purchasing, and Production teams
• Provide regulatory and technical input during critical path reviews, product changes, and new product development stages
• Participate in change control assessments, evaluating the compliance impact of proposed material or component changes.

Key Skills & Qualifications:

• In-depth knowledge of UK product regulations and major UK retailer standards
• Proven experience in a quality, compliance or technical role, ideally within mattress manufacturing or a related industry
• Familiarity with ISO 9001 QMS and experience with ISO 14001 and environmental or sustainability compliance
• Understanding of European legislation such as the EU General Product Safety Regulation (GPSR)
• Experience working with NBF standards is advantageous
• Strong communication skills; confident liaising with external auditors and retail clients
• Excellent attention to detail, highly organised and process-driven

Personal Attributes:

• Hungry – Self-motivated and committed to doing great work, with a strong sense of responsibility and ownership
• Smart – Listens actively, engages constructively with others and asks thoughtful questions
• Humble – Values team success over personal recognition, shares credit and builds trust through collaboration

What Our Client Offers:

• Competitive salary of up to £35,000 (dependent on experience)
• Life assurance
• Wellbeing initiatives, including a dedicated wellbeing day
• Incremental holiday allowance based on service
• Generous staff discounts on products
• Comprehensive pension scheme
• Ongoing training and professional development opportunities

Next Steps

This is a fantastic opportunity for a commercially driven QA professional looking to join a forward-thinking and values-led manufacturer with a strong presence and a commitment to sustainability and innovation.

If the above information sounds of interest, please click apply and a member of our recruitment team will be in touch with you soon to discuss your application further.