Quality Assurance Manager

Octave Recruitment Ltd; Hereford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced Quality Assurance Manager in Hereford to lead quality improvement within Living Well services. This role offers a six-month contract working 37 hours per week at a rate of £385 per day, plus mileage. The ideal candidate will have a proven track record in quality monitoring and knowledge of contract management in the care sector.

Qualifications

• Proven experience in quality monitoring on data platforms.
• Knowledge of contract management and care provider market oversight.
• Familiarity with co-production approaches.

Responsibilities

• Lead on the development and delivery of a quality assurance strategy.
• Identify, manage, and escalate risks to senior managers and boards.
• Provide support in preparation for a pending CQC inspection.
• Lead and manage the Quality Assurance Team, ensuring effective performance.
• Coordinate and lead provider failure processes with management support.

Skills

Quality monitoring on data platforms

Contract management knowledge

Familiarity with co-production approaches

Job description

Overview

We are seeking an experienced Quality Assurance Manager to lead and drive quality improvement within our Living Well services. This is a fantastic opportunity for a motivated professional to play a key role in shaping and delivering high standards of care and compliance.

Location: Hereford, Herefordshire

Contract: 6 months ongoing

Hours: 37 hours per week

Rate: £385.00 per day (Umbrella) + Mileage

Responsibilities

• Lead on the development and delivery of a quality assurance strategy.
• Identify, manage, and escalate risks to senior managers and boards.
• Provide support in preparation for a pending CQC inspection.
• Lead and manage the Quality Assurance Team, ensuring effective performance.
• Co-ordinate and lead provider failure processes, with the support of the Head of Services.

Qualifications

• Desirable Skills & Experience:
• Proven experience in quality monitoring on data platforms.
• Knowledge of contract management and care provider market oversight.
• Familiarity with co-production approaches.

Closing

If you are passionate about quality assurance and have the expertise to support high-performing services, we would love to hear from you.