Quality Assurance Manager

G MASS Consulting; Greater London; On-site; GBP 92,000 - 129,000; Full time

Benefits offered by this job

6-month contract

Job summary

G MASS Consulting is seeking an experienced QA Manager for a leading UK wealth manager. You will lead QA across digital products, internal platforms and third-party integrations, ensuring releases meet regulatory standards.

This hands-on role combines strategy ownership with direct delivery on critical projects, covering testing types, automation, and risk management. You will collaborate with technology, product and business teams to raise quality and release readiness.

Qualifications

• Experience in QA/testing within wealth management or regulated financial services.
• Experience owning or developing a QA and testing strategy.
• Strong knowledge of functional, integration, regression and UAT testing.
• Experience testing customer-facing platforms, APIs, system integrations and data flows.
• Experience implementing or improving test automation.
• Good understanding of Agile delivery, DevOps and CI/CD practices.
• Experience working with third-party technology providers.
• Strong understanding of operational risk, information security and data protection.
• Ability to communicate technical issues clearly to business and senior stakeholders.
• Hands-on, pragmatic approach balancing delivery speed, customer experience and risk.
• Experience testing or embedding Copilot or enterprise AI tools is advantageous.

Responsibilities

• Own and develop the QA/testing strategy, standards and processes.
• Lead functional, integration, regression, UAT and non-functional testing.
• Develop test plans, acceptance criteria and quality gates for technology releases.
• Build and improve test-automation capability.
• Embed QA throughout the software development lifecycle.
• Identify risks, defects and dependencies with technology and business teams early.
• Coordinate UAT and manage defects to resolution.
• Provide clear reporting on release readiness and quality risks.
• Ensure testing of integrations and data flows between internal and third-party systems.
• Support safe adoption of Copilot, including testing AI-enabled workflows and controls.
• Oversee quality of delivery from external technology providers.
• Support incident reviews and drive continuous improvement in testing and release processes.

Skills

QA strategy

Test automation

API testing

CI/CD

Agile delivery

Stakeholder comms

Regulated environment

Tools

Microsoft Copilot

Job description

Our client, a leading UK wealth manager serving affluent and high-net-worth customers, is seeking an experienced QA Manager to lead quality assurance across its technology estate.

The role will establish a consistent approach to testing across customer-facing digital products, internal platforms and third-party systems. Working closely with technology, product and business teams, the QA Manager will ensure that changes are delivered safely, efficiently and to the standards expected within a regulated wealth-management environment.

This is a hands-on role, combining ownership of the QA approach with direct involvement in business-critical projects and releases.

Key Responsibilities

• Own and develop the organisation's QA and testing strategy, standards and processes
• Lead functional, integration, regression, user acceptance and non-functional testing
• Develop test plans, acceptance criteria and quality gates for technology releases
• Build and improve test-automation capability
• Embed quality assurance throughout the software-development lifecycle
• Work with technology and business teams to identify risks, defects and dependencies early
• Coordinate user acceptance testing and manage defects through to resolution
• Provide clear reporting on release readiness, testing outcomes and quality risks
• Ensure effective testing of integrations and data flows between internal and third-party systems
• Support the safe adoption of Microsoft Copilot, including testing AI-enabled workflows, outputs and controls
• Oversee the quality of delivery from external technology providers
• Support incident reviews and drive continuous improvement across testing and release processes

Requirements

• Strong experience in QA or software testing within wealth management, banking or another regulated financial-services environment
• Experience owning or developing a QA and testing strategy
• Strong knowledge of functional, integration, regression and user acceptance testing
• Experience testing customer-facing platforms, APIs, system integrations and data flows
• Experience implementing or improving test automation
• Good understanding of Agile delivery, DevOps and CI/CD practices
• Experience working with third-party technology providers
• Strong understanding of operational risk, information security and data protection
• Ability to communicate technical issues clearly to business and senior stakeholders
• A pragmatic, hands-on approach, balancing delivery speed, customer experience and risk
• Experience testing or embedding Microsoft Copilot or other enterprise AI tools would be advantageous

Benefits

• Length: 6-month contract